Don K Chevrolet Subaru Chrysler
We work on all makes and models. We are focused on customer service and high quality work.
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- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0 -
Vikki, Michael and their team were outstanding and made the process very assuring. And all, as promised was exactly that!
Returned Clean
Likely to Recommend - 5.0/5.0 -
But I would warn them that information could be dropped or delayed.
Repair Quality - 4.0/5.0 -
Repair couldn't have been done better! A couple of communication hickkups, which were minimal consider the volume of work they do.
Customer Service - 4.0/5.0 -
Note earlier remarks. Actually, I met clerical staff not valuable repair staff .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vicki was wonderful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done well and in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
That’s a no.
Repair Quality - 0.5/5.0 -
They messed up an additional area during the first repair and had to fix it. Honestly I think they knew they did it and hoped I wouldn’t notice because it was a missing chunk of paint by the emblem. And I’m not sure if during the first repair or the second they also left a spec of paint in the area fixed and I was told it was there before. Which it wasn’t, I am very aware of any issues, scratches, dents, dings, on my vehicle and that was NOT there. I have no pictures to prove it was fine before I brought it to you (because who expects MORE damage) so I can’t prove it. The fact your team has to fix a second time based on their own poor work doesn’t give me a lot of faith they are being honest about anything.
Customer Service - 1.5/5.0 -
I’m giving a star for Vickie because she provided excellent communication, a star for Chris the kind man who kept having to drive me back and forth constantly, and for Mike who had a conversation with me about the overall crappy job/service done to my car. The other man at the front desk was rude, insinuated I was asking them to commit insurance fraud for your poor work and wasted time, and never once apologized for what happened, the wasted time, the additional work. I was never mean or yelled or said anything out of line. He basically handed me my keys and sent me on my way. I don’t know if that’s your standard for customer service, lots of room for improvement.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Did a great job! And did what was promised!
Repair Quality - 5.0/5.0 -
Daryl and Nick did an amazing job on our little car. It’s like almost new again!
Customer Service - 5.0/5.0 -
Timely and communicative
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
I have never been more repulsed by the slovenly nature of the front employee checking my car in and out. Why do your employees eat their meals at their desks while serving customers? It is a very unhygienic practice. Also it happened both on the intake and pickup of my car. Different times of day and different meals. Do you offer your employees a break? Do you have any have any guidelines for them? I won’t be returning for body shop work in the future.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vicky went out of her way to accommodate me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Da best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My name is Trevor Plummer. My name is 406 609 8427. My progressive rep told me he was going to reach out to you guys and no one has contacted me
Repair Quality - 1.0/5.0 -
They oversprayed white paint into the inside of my grill. Also it does not look like they correctly matched the paint. It’s a bit off from the rest of the car. Also yellow tape was left on the inside of my bumper which I can’t really get out
Customer Service - 1.0/5.0 -
0 updates the entire process. I told them the correct number in the beginning and they used my old phone number instead I believe
Returned Clean
Likely to Recommend - 3.5/5.0 -
Agian what was fixed is great minus all the other issues
Repair Quality - 3.5/5.0 -
My only critique is that I was told the work would be 3 days but there was a malfunction in the pant both and had to start over. That happens I get it but no one told me it would be longer. I called and asked and the admitted to the mistake. It just made things challenging to get rides to work and get around and to scramble a little. Then they told me a it would be Monday over the weekend which I made it work but Monday came and it was a miscommunication again. It then again wouldn’t be ready till Tuesday. The last point of concern. There was a new door paint dent from someone opening a white door into my door. I didn’t notice till I got home. I don’t go anywhere that would have happened from the dealership to home. I didn’t want to bring it up because I just got the vehicle back. This all said the employees are very friendly, apologized and I am thankful for the great work.
Customer Service - 5.0/5.0 -
Great folks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great