Don Tester Ford

4.8 (133reviews)
95%
2800 US Hwy 250 S,  Norwalk,  OH  44857

In operation 54 years.

As a member of the business community , We adhere to a code of ethics , our pledge to you of honesty , integrity , safety , and craftsmanship . As our customer , we welcome you . You will receive the finest quality repairs available . These repairs are made possible only by our continued dedication to the collision industry . We are * working to keep our shop equipped with the technology needed to fix today's complex vehicles , *keeping our technicians up-to-date through ongoing training , *striving to meet standards of top quality paint and repair work ,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (133)

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Repair itself is good

Customer Service

Nice when talked to but lacks communication. They were supposed to call me when insurance approved to get car scheduled for repair. I never heard anything. Insurance reached out to me to see if I wanted a check or to get it fixed as I didn't schedule anything yet, I told them how I was waiting for Don Tester to call as they said they would. So I ended up calling and got it scheduled. I was told my car should be done by that Friday. On that Friday towards evening I called to follow up on when it'll get done because I never received a call. The guy on the phone said it should be ready on Monday. Monday came and went. Heard nothing. Then I called Tuesday and was told the vehicle has been done!! The receptionist claims the guy I talked to Friday told me that it was done. Which was NOT true!! Because I definitely would have taken the rental back asap.

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Did a great job. Great customer service.

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We took our car to Don tester ford for a repair after an accident. Very happy with their customer service, knowledge, and quality repairs in a timely manner. Felt good to know our car was in good hands. We will come back again. Thank you!

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Great, quick service. Very easy to work with and they do a phenomenal job.

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Customer service is outstanding. Very friendly personnel.

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Fast and excellent work. Will highly recommend to anyone who needs repairs.

Customer Service

Great work. Lee and his crew are spot on.

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Yes I highly recommend Don Testers Body Shop!

Repair Quality

Everyone at Don Tester has been absolutely wonderful keeping in touch with me throughout the process of doing the body work on my car after a deer ran into the front of my car. The repairs are flawless and I highly recommend them! Thank you!

Customer Service

So professional and helpful with communication. Again perfect service!

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Start to finish we were completely satisfied

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Great communication

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My Experience

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Great job

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They did good job on fixing my car.

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Absolutely

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Mr. Riedy went out of his way to best serve us.

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