Don's Auto Body & Towing

4.9 (1,153reviews)
97%
1962 Acoma Blvd W,  Lake Havasu City,  AZ  86403

One stop Collision Repair Shop

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,153)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The level of professionalism and friendliness of the staff is frequently highlighted, with customers describing interactions as courteous, helpful, and welcoming. Communication stands out as a major strength, with numerous customers appreciating regular text and call updates throughout the repair process. Timeliness is another key positive, as many repairs were completed ahead of schedule. Customers also appreciated added touches such as vehicle cleaning and assistance with rental car arrangements. A few customers noted areas for improvement, including occasional delays, incomplete repair details on billing statements, and isolated quality concerns such as overspray, which came directly from their own experiences shared in feedback.
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"The team at Dons is very thorough and did a fantastic job repairing my Yukon after a hit and run causing extensive damage to the frontside. ..." Read more
"... days earlier than expected. Car looked like new... Body work and painting was perfect!" Read more
"... They repaired it quickly and did such a great job! It looks just like nothing ever happened. We couldnt recommend them enough!" Read more
"The job they do is better than factory. Customer service at it best. Thank you"
"... entire experience with Don's Auto Body was amazing. Service was quick, everyone was very helpful, and the process was painless." Read more
"Repair was complete faster than I expected outstanding"
"Yes 2 days early thank you."
"... customer service! Excellent work! Thank you so much. Dons got my car done sooner than expected. Beautiful job!" Read more
"It was repaired sooner than promised."
"Start to finish was spot on. They understand how important their time estimates are! People need their cars and Don's completed the repairs ..." Read more
"They sent me texts and calls to keep Me up to date on a regular basis."
"Everyday they texted me with. The process"
"Great work, quick turnaround. Very friendly and kept me updated. Very pleased with Don's Auto Body!!!"
"They were great with communication.Stayed on schedule, I would highly recommend them"
"Kept me completely informed during the entire process"

My Experience

CRV looks good thanks for doing a quick and proper repair. Thanks Tyler

Likely to Recommend

Repair Quality

Great body shop for the price. Very satisfied gonna have some extra work done

Customer Service

Very prompt to return messages and keep me updated

Returned Clean

Likely to Recommend

Repair Quality

Great service! Car looks amazing! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks like new again. Thank you, Don's Auto Body.

Customer Service

Clear communication from start to finish.

Returned Clean

Likely to Recommend

Repair Quality

Took a little longer than said but there was a lot to be done. So far everything seems good

Customer Service

Nice people

Returned Clean

Likely to Recommend

Yes in a minute non problem

Repair Quality

The job was Awesome and done quickly very happy with the service thank you.

Customer Service

Beyond satisfied with Dons auto Body. We were kept updated everyday until done.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Dons Auto Body are the best. Chad and his team go above and beyond

Customer Service

Returned Clean

My Experience

Your team did a great job! Thank them all for me !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very good job. Not sure why weather stripping was replaced on front right door and not rear right door but overall work is very nice

Likely to Recommend

Repair Quality

Absolutely

Customer Service

Dons Auto Body was great. Truck looks like new. Thank You

Likely to Recommend

Repair Quality

Everyone I talked to was super helpful and friendly. Got the job done extremely quick, my car looks new again. Thank you!

Customer Service

Returned Clean

My Experience

Dons Auto Body has always been a top notch team for us for 40 years. A++ in every area. Thank so very much .Roger & Yvonne Litchfield.

Likely to Recommend

Repair Quality

We only trust Don's Auto body. We have chosen them for 40 years and have never been disappointed with their expertise, professionalism, an outstanding finished job. Thank you Roger & Yvonne Litchfield.

Customer Service

We only trust Don's Auto body. We have chosen them for 40 years and have never been disappointed with their expertise, professionalism, an outstanding finished job. Thank you Roger & Yvonne Litchfield.

Returned Clean

Likely to Recommend

Repair Quality

Great job as usual!!!!!

Customer Service

Returned Clean

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Repair Quality

Everything was great! Our vehicle was fixed more quickly than estimated and the repairs are excellent.

Customer Service

Excellent from start (estimate) to finish.

Returned Clean

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Repair Quality

Looks like new

Customer Service

Prompt courteous service! They kept us updated through the whole process!

Likely to Recommend

Highly recommend this shop!

Repair Quality

Dons auto body has been so kind and courteous. When our part wasn’t going to be in stock for 2 weeks they let us know before we dropped it off so it wasn’t just sitting in their shop for 2 weeks. We would have been without a vehicle. They repaired it quickly and did such a great job! It looks just like nothing ever happened. We couldn’t recommend them enough!

Customer Service

They were great!

Returned Clean

Likely to Recommend

Repair Quality

I love Don's Auto Body! It is the only auto body business I would go to. I've known Chad & his parents Don & Sue, for many years. Chad & his crew...especially Tyler, are great. Both Chad & Tyler are professional, honest, & very helpful. Chad handled my insurance claim & car rental with efficiency & made the process easy for me. I'm very happy with the repair of the huge dent in my car door. Thank you to Don's Auto Body!!

Customer Service

Returned Clean

Likely to Recommend

Would recommend this to family and friends!

Repair Quality

Very nicely done.

Customer Service

Great work, quick turnaround. Very friendly and kept me updated. Very pleased with Don's Auto Body!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean