Don's Body Shop of Ottawa
In operation 45 years.
Don's Body Shop is a family owned auto repair business that has been in business since 1981. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They were very good to work with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love the work that was done.
My Experience - 5.0/5.0 -
Well truck was there for hail damage. It was completed and picked up. Looked great. Learned I had a water leak from maybe third brake light. You got me in quick and made repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They got me in quickly and did a great job!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
if we need repairs again, we will be back.
Repair Quality - 5.0/5.0 -
surprised how nice and clean car was when we picked it up. A+ Job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
We are satisfied. Wished it didn’t take as long, but happy with the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work they did turned out great
Customer Service - 5.0/5.0 -
Spoke with several members of the team and they all responded promptly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greta service, good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great job, great handling of insurance. Particularly happy with the twice a week updates.
Customer Service - 5.0/5.0 -
Did great job, great handling of insurance. Particularly happy with the twice a week updates.
Returned Clean
Likely to Recommend - 1.5/5.0 -
Satisfied w/ work. But not the cigarette smell that came home w/ it.
Repair Quality - 5.0/5.0 -
My only complaint is my SUV reeks of cigarette smoke. I’ve had it back now for a couple weeks & it still smells.
Customer Service - 5.0/5.0 -
Only complaint is it stinks so bad of cigarette smoke. Can’t get the smell out!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is another one that deserves a score of 15. Get me a Don's tee shirt XL and I'll wear it at the car show next weekend when we show our original 1949 Plymouth in Ottawa.
Repair Quality - 5.0/5.0 -
I was one of the CarStar carry overs. Don's crew brought me up to date on the status of my wife's car when we got back from vacation.
Customer Service - 5.0/5.0 -
Really need a number higher than 10 to describe my satisfaction with customer service. How about 15!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Still waiting to get it done parts aren’t all in
Customer Service - 4.0/5.0 -
I will be satisfied when we get it done