Don's Body Shop of Ottawa
In operation 45 years.
Don's Body Shop is a family owned auto repair business that has been in business since 1981. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck was riddled with damage from a tornado/hail, and Don's Body Shop made sure that every dent was taken care of.
Customer Service - 5.0/5.0 -
I loved the transparency. We had issues with my insurance getting their act together, but Don's continued to call me with the status on their end as well as the status of repairs on the truck.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kalmar appreciates Don's continued support
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
3rd or 4th time using. Fantastic work, fantastic service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only one issue, the driver's side inside window had a black tar like substance, maybe an adhesive, on it after using it up & down a few times.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Even thought the headliner was soaked, everything else was spot on and I will recommend them to everyone I talked to.
Repair Quality - 4.0/5.0 -
I was very pleased with how well the hail damage was repaired. I was also pleased with them getting it done within my time frame. I was disappointed with the fact that the headliner in my truck was so wet that water was running down the driver side pillar and dripping water out of the cover for the fastner.
Customer Service - 4.0/5.0 -
Again all the dents were repaired satisfactorily, but the wet and now stained headliner was a let down.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great,I am very satisfied with everything
Customer Service - 5.0/5.0 -
Work and service were fantastic not one complaint
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything was good except a little nick near where door opens. I am supposed to take it back and they will fix that. Otherwise all good that we can see.
Customer Service - 5.0/5.0 -
We are happy with the customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I am likely to guide them there but making sure they know some of the business office stuff may be a little stressful.
Repair Quality - 4.0/5.0 -
The repair was done well. A little stressful at first with the variable dates but shay corrected it.
Customer Service - 4.5/5.0 -
I think handling it after was great. It was hard to go back and forth with them and state farm which caused some stress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very friendly service , informative, and they did a great job!
Repair Quality - 5.0/5.0 -
Very professional and helpful. Best body shop in town!
Customer Service - 5.0/5.0 -
I couldn't ask for anything else!