Don's Body Shop of Ottawa
In operation 45 years.
Don's Body Shop is a family owned auto repair business that has been in business since 1981. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Oh yes!
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0 -
Very nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, got the tiny dents popped out if my hood and can’t even tell it happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Not having my car for 8 days.
Customer Service - 5.0/5.0 -
All were kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Fit and finish excellent. Done in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
REALLY do a good job, just a poor job of communicating with me and following up on parts not arriving which was part of the delay. Rental cars @ $40+ per day added a MUCH larger expense than what I was expecting. I realize insurance was an issue but not all of the issue.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, we had a good experience with Don's Body Shop - Ottawa. Would recommend.
Repair Quality - 5.0/5.0 -
Zach was able to schedule our repair quickly and completed on time.
Customer Service - 5.0/5.0 -
Zach was friendly and professional from the day he did the estimate through the entire repair process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the ONLY body shop I will use. I came to Don’s via recommendation from an auto dealer service manager with 40 years industry experience in the Kansas City market. He was right….Don’s is the best!
Repair Quality - 5.0/5.0 -
Best body shop on the planet. Best customer service and follow up in the industry.
Customer Service - 5.0/5.0 -
Great customer service. They will go the extra mile.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damage was fixed and looked like new. Was pleased with the amount of time for repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dons done a Great job on my pickup. Always answered the phone and returned all calls for updates. Done great work on top of that also. thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done professionally and in a timely manner.
Customer Service - 5.0/5.0 -
The guys are always great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very nice job, and had my truck done sooner than expected! Awesome!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Explained everything, no run around. friendly, kept in touch, and quick.