Dreher Collision Concepts

4.9 (311reviews)
96%
290 N Main St,  Fond Du Lac,  WI  54935

In operation 47 years, 15 years at this location.

Dreher Collision Concepts is a family owned auto body repair shop based in the heart of Fond du Lac, Wisconsin. Since 1979 our skilled team of craftsmen and women have evolved with the times to stay ahead of the game in auto body repair. We fix without compromise using only the latest technology and techniques to get your vehicle back on the road in the safest possible way. Our Fond du Lac repair shop blends a distinctive original style, with an unmatched attention to detail. Dreher Collision Concepts strives for exceptional customer service when restoring your vehicle to pre-accident condition. We understand that it can be a stressful and unpleasant experience when you are involved in an accident so let us guide you through the repair procedure and assist you with the insurance process. We have direct repair programs with all the major insurance providers enabling us to minimise the time you are without your vehicle. We take care of our customers the way we take care of our own fami

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertzยฎ
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (311)

Likely to Recommend

Previously I would have given a 10

Repair Quality

The repair work has always been high quality. This time the quality was great but I was extremely disappointed with the communication. Both lack of it and I believe, transparency. My car was in the shop way too long. The customer service rep knew I really wanted it back Finally, when it was there 4 weeks, I got it for the weekend because they were waiting on a minor part, I had showed the customer rep on the 1st week. I truly believe she did nothing with it. It came in the following Monday and they promptly finished my car. I found out that Monday the owner had surgery and a technician had been sick. None of that was communicated on my weekly calls to them to get the status.

Customer Service

Mentioned in previous section

Returned Clean

Likely to Recommend

Repair Quality

Dealing with Dreher was very easy and the time it took to get my car back was extremely satisfying. I would not hesitate to have them work on my vehicle in the future.(not that I want an accident to happen).

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Great work as always!

Customer Service

Returned Clean

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Repair Quality

We have some headlights "lights" on in our van that we feel we need to bring back to have looked at. We think that they came on shortly after we picked up due to the work done on the front of our van.

Customer Service

My Experience

Our car looks brand new!! Great work!!

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My Experience

Great job and thank you ๐Ÿ˜Š

Likely to Recommend

I go to Drehers for all my body shop repairs!

Repair Quality

My car looks great!

Customer Service

Mostly good communication, and great results. I'm very happy with the outcome!

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Repair Quality

Customer Service

Well done, reasonable price, nice people to work worth.

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Repair Quality

Thank you for fixing my car again. Turned out awesome.

Customer Service

Wonderful customer service. Rachel was amazing. Not sure who it was that fixed the last little repair but he was very good too. Chad of course was awesome. ๐Ÿ’—

My Experience

Thank you for the way you handled my truck repair job. All went smoothly and my truck is backed to normal.

Likely to Recommend

Repair Quality

Wasn't a huge job but Dreher handled it well.

Customer Service

Working with Dreher personell was a pleasure.

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Repair Quality

Customer Service

Returned Clean

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My Experience

All the people I talked to were extremely friendly and although we had some delays they were good about updating me about when my car would be done

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job. My truck looks great after their work. Would recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job on needed repairs and washed my car nicely as well.

Customer Service

Accurate and friendly.

Returned Clean

My Experience

Chad is awesome! Extremely friendly & honest to discuss issues with. Juan was quick to pop out my 2 minor dents! Service completed as stated and back on the road again! Thanks Dreher Family