D's Paint & Body - Peoria Heights Cr#77

4.8 (1,188reviews)
97%
1302 East Sciota Ave,  Peoria Heights,  IL  61616

In operation 48 years.

With three locations near Peoria, IL, D's Paint and Body has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Illinois with convenient locations in North Pekin, Peoria, and Peoria Heights. At D's Paint and Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,188)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looks brand new. You did a great job and got my car back to me in a timely manner. Thank you very much I would recommend you to anyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was lovely...especially jaylee And mike

My Experience

I had a great experience from the time I called in. Their willingness to work with my insurance was more than convenient for me and the updates they kept sending during the time of repairs was great. My car looks better than it was when I bought it! A job well done!

Likely to Recommend

Repair Quality

My car looks as good as new! Great communication on updates. They did extend it a week more than expected but they communicated really well.

Customer Service

Great communication on updates

Likely to Recommend

Repair Quality

Customer Service

I really appreciated Andrea’s attention to details regarding the quality of the repair and her very timely updates. I also was very grateful for the use of a loaner car for a few days.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job keeping me updated of the repairs and delivering the car when promised. Car looks great!

Likely to Recommend

Repair Quality

So far so good. Have not had any issues.

Customer Service

Great customer service. Regular updates every week.

My Experience

You do the best work. Would recommend you highly!

Likely to Recommend

Precision to the max!

Repair Quality

They do their work and provide the utmost in excellence for body repair.

Customer Service

D’s did excellent work on my Accord. Highly recommended!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communication was superb. The car looks great but we have only had it back for 3 days. D’s repaired our previous car 12 years ago and it still looked great when we sold it. We hope for the same with this car.

Customer Service

They kept us informed all along the way.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Huge thank you to D’s auto body shop they did a great job got done in a great timely manner walked me thru every step. Answered all my questions very patient. 10 outta 10 So thank you to all.

My Experience

There is still one remaining spot on bumper that still needs to buffed out. All else, pretty good work.

Likely to Recommend

I knew you folks do good work, you met my expectation.

Repair Quality

I really appreciated the updates provided to me twice a week, and D’s met their initial promise date on when my vehicle would be done. Car was washed and clean when I picked it up. I believe I have a small area/spot that requires further buffing out, but given it is so small, I have not asked for it to be done.

Customer Service

Again, the continual update process is a best in class process. Be sure to continue that process for other/all clients.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair work is excellent.

Customer Service

After going for the initial estimate I was promised a call to schedule service on that same day and never received a call. My adjuster had to follow up with them and they still didn't call me to schedule. I had to contact them directly to schedule repair. When repair was finally scheduled and I dropped my vehicle off, I was called to come back and get it because the parts were on back order. I was told I'd receive a call to reschedule but never did. When I called to follow up nearly a month later, I was told I was scheduled to come in that week yet I hadn't received a call to schedule the appointment; another appointment was then scheduled because I was out of town for the appointment they had scheduled and not informed me about. Communication was horrible! During the repair communication improved and I was updated regularly. However, there was a system that needed to be reprogrammed and they didn't do it which lead to an alert showing up on my vehicle. I picked my vehicle up on a Friday and called them back the same day about the alert and was told to bring it back. I took it back the following week and they had my vehicle almost all day before calling to tell me it couldn't be programmed because a part was needed. That part of the repair is still not complete.

Likely to Recommend

Repair Quality

Always professional great quality work. Staff is always very helpful and friendly. Highly recommend.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Everyone was friendly and helpful. They really know their work well, and are professional and do excellent work.

Repair Quality

It looks brand new!

Customer Service

They were very customer friendly. They explained everything well. They gave me advice on connecting with the rental car company that was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean