Duncan Collision Center

4.4 (1,007reviews)
87%
125 Jennelle Rd,  Blacksburg,  VA  24063

In operation 56 years, 42 years at this location.

Duncan Collision Center is a family owned automotive dealer and collision repair business that has been serving the community for over 50 years. Our goal is to provide quality repairs on a timely basis. We strive to provide the Duncan Difference to each and every one of our customers. We provide a high level of customer communication throughout the repair process which include phone calls, text and email messaging with vehicle owners. Our technicians are certified in all areas of the auto repair industry and now have certification in the new aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,007)

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A great repair & paint job. Please tell the people that did the work they are highly skilled. In my younger days I did this work as a hobby!

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Very nice people to work with!

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Returned Clean

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Took way too long

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Friendly staff, and quick repair time. My truck was in for just a little over a week. Most of that time was waiting for parts. Which is understandable do to covid 19 issue. Would definitely return for autobody work in the future.

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Fine staff!!

Returned Clean

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Reason is I never got a call on the status’s of my vehicle. I’m the one who had to make the call’s. When I would call about my vehicle, I was told I’d get a call back after a morning meeting, never got that call. I called back the next day because I was waiting on that call. Not only was I dissatisfied with that, when I got my vehicle I noticed the fender bolts were upside down or not cut off so they won’t be sticking out. I had to have them cut off.

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The same comment I made just wasn’t happy with the way things went.

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Repair was great and car was returned washed. Only issue was some white sticky spots on fender under repair area.

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The ladies working up front was very nice but the only way I found out updates about my vehicle was if I called to see how things were going

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Taking our other vehicle there for repairs

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They did an amazing job. My truck looks brand new. Repairs were done in a timely manner as well.

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One of my turn signals wasn't working after I got my truck back. Took it back and they fixed it immediately. Very polite and friendly

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My husband and I were very satisfied with the quality of our repair

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Customer Service was great all the way around

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Car looks like new! They even vacuumed it out and shined the tires. Exceptional service!

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