Durable Radiator & Auto Body, Inc.

4.9 (3,831reviews)
99%
393 Thomaston Avenue,  Waterbury,  CT  06702
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Shop AssistantSparkles

In operation 117 years, 83 years at this location.

Durable is a fourth-generation, family-owned and operated auto body and full-service repair center proudly serving our community and neighbors since 1909. Our goal is to provide high-quality repairs in a timely and professional manner. Our family and team are factory certified for Tesla, Volkswagen, Volvo, Subaru, GM, Ford, Jeep, Honda, Acura, Nissan, Infiniti, Kia, Mazda, and more as we continue to grow. In addition to collision repair and mechanical services, we specialize in EV and hybrid vehicle repairs, towing and transportation services, and complete truck, fleet, and bus repair services through our dedicated truck repair shop. We service light-, medium-, and heavy-duty trucks, commercial fleets, vans, and buses. We are committed to delivering exceptional customer service and clear communication throughout the repair process, including convenient text and email updates to keep vehicle owners informed every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 10:00 am
* Holiday hours may differ.

Reviews (3,831)

My Experience

This was the easiest experiene I ever had with repairs. My car looks like new aagain. All the staff was genuinely friendly and helpful. I received daily updates on my car while it was in service. I could not say enough about how happy I am. I will be sure to share my experience with others.

Likely to Recommend

definitely

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My Experience

Great customer service. Everyone made us feel welcome and comfortable. I liked the text update service. Will definitely recommend your shop to others.

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My Experience

Great service!

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My Experience

Work was completed in a timely manner. The only minor issue was that I was called in, told my car was completed, but then there was an issue with the locks. The car had to stay a couple days longer, but my rental covered me. The staff at Durable was very friendly and kept me in the loop regarding my repair.

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My Experience

My car looked great inside and out! The bumper looks good but different. When I went to put groceries in the back I discovered why- the bumper guard! I will stop in on Monday so you can attach it. :) It will give me the opportunity to retrieve the set of mini speakers I left in the loaner.

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I told all my FB friends!

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Work was done fine no complaints at this time

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No complaints at this time

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Helpful no issues

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My Experience

I don't go anywhere else but durable...

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Did not fill my anti freeze and could of messed up radiator

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My Experience

great overall experience! Wouldn't hestitate to recommend your services.

My Experience

I am extremely happy with the work your team has done on my car ????. The body work looks great and my steering now feels great. Everyone I dealt with was very personable, friendly, and accommodating. I couldn't be happier.

My Experience

My Experience

Helpful, courteous, friendly, knowledgeable. Made what would have been a hassle into a easier time. Thank you. Would definitely recommend your facility.

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My Experience

Professional, convenient & quick turn around. Great job!

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Barry n Missy were very friendly and helpful

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