Durable Radiator & Auto Body, Inc.

4.9 (3,832reviews)
99%
393 Thomaston Avenue,  Waterbury,  CT  06702
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Shop AssistantSparkles

In operation 117 years, 83 years at this location.

Durable is a fourth-generation, family-owned and operated auto body and full-service repair center proudly serving our community and neighbors since 1909. Our goal is to provide high-quality repairs in a timely and professional manner. Our family and team are factory certified for Tesla, Volkswagen, Volvo, Subaru, GM, Ford, Jeep, Honda, Acura, Nissan, Infiniti, Kia, Mazda, and more as we continue to grow. In addition to collision repair and mechanical services, we specialize in EV and hybrid vehicle repairs, towing and transportation services, and complete truck, fleet, and bus repair services through our dedicated truck repair shop. We service light-, medium-, and heavy-duty trucks, commercial fleets, vans, and buses. We are committed to delivering exceptional customer service and clear communication throughout the repair process, including convenient text and email updates to keep vehicle owners informed every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 10:00 am
* Holiday hours may differ.

Reviews (3,832)

My Experience

Service was fantastic. Convenience of have rental car companies bring the vehicle there and check back in there also, was great. The repair came out flawless and was repaired within a few days. I highly recommend your company for automotive repairs! CC

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Durable was great. Fantastic staff, appreciated the updates and the work was excellent.

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See previous comment. Staff communication was A+; they worked around my travel schedule as well.....and the automated text messages with online site to see status.... super helpful.

My Experience

I appreciated the honesty and insightful follow-up during and after the inspection of the car damage. Everyone was kind and thoughtful regarding my needs. Most of all, I appreciated the excellent customer service and communication during the repair process and for handling the return of car rental. Thank you so much!

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It appears to be well done. However I reserve my judgement until the blizzard is over and I can drive my car.

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Everyone was very pleasant and professional.

Returned Clean

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The only problem is that my left break light hasn’t worked since I had my repair

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Well right now it’s ok thank you for everything

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My Experience

I was satisfied with Durable Automatic Co with your service I will remend your service to all my family and friends thank you for your service a job well done thank you for your services

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Excellent dealer

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Great job Rayjust have one question was my aaa discount added I don’t see it on my repair bill

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Nicest people to work with with

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Very Professional and Informative

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Very professional and very informative

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Best service ever and I will continue to conduct business with this company!

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Very highly recommended. Professional and detail oriented staff, so friendly and helpful every step of the way. They made the entire process pleasant and smooth, and did an amazing job in the vehicle repairs.

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Always very professional and great results at Duranle!

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I can always count on Durable for awesome work and professional service. It’s so appreciated!

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Durable did an excellent job great customer service thanks Craig L

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Thanks for you quick and efficient repair.

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Very satisfied

Returned Clean

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