Eagle Collision Repair Center, Inc.

4.9 (1,368reviews)
98%
7970 Galveston Road,  Houston,  TX  77034
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Shop AssistantSparkles

In operation 26 years.

Eagle Collision Repair Center Est. 2000 26 Years of Excellence Houston’s leading EV, fleet, government, and collision repair facility. Certified in Tesla, Rivian, Polestar, Volkswagen, Honda, Acura, Ford, GM, Infiniti, &more. We are proud to be Houston’s first and only Polestar-Certified Collision Center, serving Texas and Louisiana with complimentary vehicle pick-up and delivery when needed. We are also Texas’ first EV-Certified Honda and Acura Collision Center,fully equipped to repair electric and gas vehicles,Amazon vans commercial fleets, school buses,& government units. SAM and GSA registered,trusted by Amazon,Enterprise,Hertz, Avis,& multiple agencies.Our advanced facility features EV quarantine and high-voltage safety protocols, ADAS calibration, precision alignment, frame repair systems, and heated downdraft paint booths. From minor dents to major structural repairs, we restore vehicles safely and professionally. 24/7Service:713-930-8000 Eagle Collision Repair Center We Restore

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,368)

Likely to Recommend

Repair Quality

The bed lining of the truck was not re-installed properly.

Customer Service

Ok, not bad, not grreat

Returned Clean

Likely to Recommend

Repair Quality

I was treated as family and they did a professional job ! Thank you Eagle Collision

Customer Service

Treated me like family! Grateful the damaged finder on my vehicle looks good as new, my car washed and fully detailed when I picked it up I am grateful for the respect and professionalism!

Returned Clean

Likely to Recommend

I will highly recommend the shop, great customer service and attentive . I was very impressed .

Repair Quality

Great customer service .

Customer Service

Great Customer Service.

Returned Clean

My Experience

Very pleased with the service and treatment of your employees. I already knew you would do a great job because my State Farm Rep. had mentioned that you were very reliable and good at what you do. He gave you high marks and convinced me to choose Eagle Collision Center.

Likely to Recommend

I will most definitely recommend Eagle Collision Center to family and friends.

Repair Quality

Since receiving my vehicle after the repairs were done, it drives just fine like it did before the incident. And it was a pleasure dealing with Trey & Jovana.

Customer Service

As I just previously mentioned, it was a pleasure speaking with TREY and Jovana. Both very nice and courteous.

Returned Clean

My Experience

Likely to Recommend

Friendly staff, good work

Repair Quality

Looks brand new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Everyone was extremely helpful Trey explained everything that was done and insured the quality of the work done to my car

Returned Clean

My Experience

Attention to detail and the weekly updates was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Trey was great; he keep me apprised throughout the process and was very helpful. When I picked up my car, she looked brand new!

Customer Service

See previous comment.

Returned Clean

My Experience

Mr Trey would keep me updated on the repairs to the truck he took very good care of us while we were there he took time out of his job to tell my husband detail by detail what they did it goes Collision is the good place to take your cars to get repaired thank you so much once again

My Experience

Even though it took longer than anticipated I thank you for the great work.

Likely to Recommend

Repair Quality

Thank you

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good job on my car it looked brand new timing was a problem they do take there sweet time getting the job done but I believe it's because they have alot of clients and because they do such a good job.

Customer Service

Returned Clean

My Experience

The front lady real nice and professional. They had my car ready, ahead of schedule. The guy Gustavo also real nice and professional.

My Experience

Gustavo was excellent in handling my car and communicating with me! Would recommend to anyone :)

Likely to Recommend

Repair Quality

Wonderful repairs & Gustavo was excellent to work with!

Customer Service

Gustavo was exceptional in customer service!

Returned Clean

My Experience

Omar was assigned as my adjuster. He seriously needs to learn communication skills. David Hicks is awesome and I was able to communicate with him. Staff overall is very pleasant to deal with kind respectful. Other than taking longer than necessary but some of that was due to new vehicle and parts issue. I work for dealer and I had my technicians look over the vehicle. Said Eagle did an excellent job on repairs and alignment was spot on. Thank you. But don’t take it personally if I say I pray I never have to come back again.,lol

My Experience

The job was done well and everything looked amazing and the communication was outstanding as well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As far as the work, I have no complaints, although I just got my Toyota Tacoma back today. It has been at your repair shop 54 days, I had the accident on the day after Thanksgiving "black Friday". I do not consider that to be a satisfactory amount of time. I do understand that it happened during the holidays, and I considered that but even then....come on it's January 18th. I called so many times and it was always...oh it needs this or that, or... they need to still do this or they forgot to install that. Then I was told there there was 1 guy doing body work.. the last one was the alignment and a bolt. It was going on 3 months. I truly am not giving anyone your card or suggesting your center to take their vehicle to. I hope you get better on Time management.