East Coast Collision

4.8 (1,427reviews)
96%
5320 Eisenhower Ave,  Alexandria,  VA  22304

In operation 23 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,427)

Likely to Recommend

This is my first experience with East Coast Collision and I’m extremely pleased with the results of the process, personnel and quality of work done.

Repair Quality

The repair work was done in a very short period of time. That did not negate the quality of work provided.

Customer Service

From start to finish, the personnel were courteous and respectful. They explained everything in order to complete the job.

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Repair Quality

Great service Profesional and job done on time

Customer Service

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Repair Quality

This couldn’t have been any easier. My State Farm claim processed really quickly. East Coast Collision was able to work on my car at a time convenient for me. They helped me coordinate with rental car and made drop-off really simple. My car was finished early and the work is great!

Customer Service

I felt really heard and taken care of.

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Thank you for your amazing service

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Great shop. Great staff. Great experience. Very glad to have found you! Will recommend and come again for repairs.

Repair Quality

Proactive communication, great service, friendly, helpful staff. Amazing experience!

Customer Service

Amazing team. Every interaction was positive and made the experience easy and not stressful!

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Repair Quality

Very professional; provided clear explanations; job completed on time; excellent workmanship; when I picked up my car, it looked brand new!

Customer Service

Extremely professional

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I can't find no reason to not.

Repair Quality

Excellent service. I was impressed with the quick and perfect repair and paint job. Louie, Juan and Peter treated me in a courteous professional and efficient manner. Would definitely would use this and refer this Collision center if needed

Customer Service

Courteous and efficient.

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East Coast does excellent work in a very timely manner

Repair Quality

Did a great job repairing my truck

Customer Service

Always professional and responsive

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Unless my situation is rectified I can’t really refer anyone.

Repair Quality

My red dodge challenger was not fixed completely and I am beyond frustrated when I got home, washed my car and saw more scratches and dings than I went in with. If the techs did not know how to repair a hood and at minimum not scratch the hood up, someone should have said something. How do you rectify this situation?

Customer Service

Depends who I talked to. The day I picked my car up originally on 6/4 I spoke to Rafi who was very nice and accommodating. I didn’t notice the paint smudging and the hood being set in too deep until I got home. I had an appt to go back and get the paint / hood checked out on top of another service. The tech then wanted to explain away the situation as if I was just going to leave. He rebuffed the hood to get the paint smudge out but when we got home and washed the car, that’s when we saw all the scratches and dings on the hood that were not there before and after my accident on 5/20. Of course what do I do now??

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Very professional and wonderful work. I'm very pleased

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