Ed Morse Collision Center

4.6 (264reviews)
91%
735 Maple Lane,  Lebanon,  MO  65536

In operation 36 years.

The Collision center has been in business for over 25 years. We have highly trained technicians to handle any type of repairs to bring your vehicle back to pre wrecked condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (264)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for fast and excellent service. I will recommend you to my friends.

Likely to Recommend

Repair Quality

Great friendly fast service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I found blue shop towel in car and drop off at shop . I didn't see anyone I set it on cat litter pail. Thank you Rick and Debbie Land

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and they did amazing on my car

Customer Service

Returned Clean

My Experience

Door must be slammed to shut. I know it's an old truck but had no issues prior to wreck

My Experience

Did an amazing 😂 job

Likely to Recommend

Repair Quality

Didn’t put my pinstripes on to match the other side of my car.

Customer Service

Returned Clean

My Experience

All repairs met my satisfaction on the body work and paint. My only issue was that I couldn't get any radio stations after the repairs. I was told that the inner fender would have to be removed in order to resolve the issue. They did tell me that I could bring it in any time that they could have it for two hours.

Likely to Recommend

My truck looks like a cut rate shop did the repairs.

Repair Quality

After another local body shop owner came by to visit, he asked where I had my body work done after the deer hit me. I asked why and he pointed out several flaws. These flaws consist of; 1. The front bumper is not equal gap on both sides. 2. The replacement head light assembly is not equal to the other headlight assembly gap. 3. There is a ding in the grill on the top passenger side. 3a. The grill is not set to the hood right as the original was. 4. There is a wrong clip in the fender trim that does not pop into the hole. 5. The quarter panel is not aligned to the door 6. The paint appears to have been scraped on the quarter panel where it meets the plastic bumper trim . 7. The radio only gets static on the fm stations.

Customer Service

I brought my truck to a Ford body shop so my truck would come out looking like it never got hit. This didn't happen.

Returned Clean

My Experience

Looks great everyone was very nice that I talked to

My Experience

Ed Morse set up an appointment for 9:45 on Monday 12-11 to replace a driver side mirror only. The app stated it was being worked on and the insurance app said it was completed on 12-11 (Monday). On Tuesday went in at 4 pm after the app stated it would be completed and saw that the truck hadn't been moved from being delivered at 8 am Monday morning. I spoke with the manager on Tuesday 12-12 when I went to pick up the truck because the app said it was complete and saw that the work hadn't been done and he apologized and assured me that it would be done on Wednesday (day 3). I had to be inconvenienced for 3 days by borrowing a vehicle. I'm unsure as to why my vehicle was forgotten about and why the app had incorrect information.

Likely to Recommend

Repair Quality

With a 9:45 appointment scheduled by Ed Morse Collision I brought the truck in at 8 am to have one side mirror replaced. After no call and the app indicated the job was in progress on Tuesday at 4 pm I stopped to pick it up. It hadn't been moved or even looked at. State Farm had sent an email stating it completed and paid for about 3 pm Tuesday. They apologized and by 11:30 on Wednesday I got a call it was completed. Spent 3 days without a vehicle for a 2 hour job. Not to happy with the incompetent service.

Customer Service

Apologized for difficulty but no attempt to repair discomfort from the 3 days with no vehicle.

Returned Clean

My Experience

Repair looks great

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and kept us updated on status of repair.

My Experience

Joey and his crew are the best. I want you to know, while Ed Morris has procured this dealership, you should have full confidence in the staff you have procured. I have had history with the people of this dealership and they are top notch performers. Hats off for recognizing there contributions and adding value to your brand. These people are true professionals!!!

Likely to Recommend

Repair Quality

Car looks good. Mirror does not work.

Customer Service

The front dest guy was very rude both times I was there. Also, never received updates about my vehicle. Enterprise knew more about the time frame than I did.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean