Ed Morse Collision - Muscatine
In operation 70 years, 36 years at this location.
Ed Morse Chevrolet Buick GMC, formerly Kriegers Chevrolet Buick GMC, is a family owned and operated repair facility that is capable of repairing all makes and models of passenger cars and trucks. We work will all major insurance companies and strive to care for your vehicle as if it was one of ours. We accept all major credit cards as well as cash and checks. We look forward to putting your vehicle back together as you remember it pre-collision.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Looks very good. Thank you.
Likely to Recommend - 5.0/5.0 -
I’m pleased with the work! So yes.
Repair Quality - 5.0/5.0 -
I am very pleased with the repairs that were made to my Truck.
Customer Service - 5.0/5.0 -
Austin and Michael were both very easy to work with. Completely Appreciated the call with the up date on my truck and letting us know when it would be done…..
My Experience - 0.0/5.0 -
I was charged for a mirror that a tech broke, not sure how that becomes my responsibility. The two guys in the office refused to let me take my truck when I went to pick it up until I paid the additional amount. I had pre-paid the almost $1700 out of pocket. They one offered to put my old glass back in twice and not charge me. It was not broken until they broke it. Why would I want a broken one re-installed? That was a foolish thing to offer and say. I was not happy at all.
My Experience - 5.0/5.0 -
Great communication and once we had insurance stuff cleared, very fast and excellent service. We will return. Literally. With my 2017 Suburban within a couple of weeks.
Likely to Recommend - 5.0/5.0 -
Would recommend to anyone , I live 70 miles away and had no issues from the initial estimate to the completion and pickup of my vehicle
Repair Quality - 5.0/5.0 -
Very professional, I was informed of all aspects of the job/jobs, from the service center to the collision center
Customer Service - 5.0/5.0 -
Very good people to work with , polite , informative and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Couldn't find a replacement headlight, but said they'd do it later
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting for some parts. But overall the dealership did a super and timely work to get it back to me. Will make final repairs when parts come in.
Customer Service - 4.5/5.0 -
Still waiting for some parts. But overall the dealership did a super and timely work to get it back to me. Will make final repairs when parts come in.
Likely to Recommend - 4.5/5.0 -
It would have been a ten if the pin stripe on the lift gate matched the side pin stripe. I replaced it to match myself.
Repair Quality - 4.5/5.0 -
Great job. It Would’ve been a 10 except the pinstripe didn’t quite match. I had some pinstripe at home that matched so I redid the lift gate.
Customer Service - 4.5/5.0 -
The rating would have been a 10 but the pin stripe didn't match the existing pinstripe. I had some extra pin stripe at home and re-did the lift gate pin stripe.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Terrible communication with the insurance company. Took over a week to get car into shop. Interior was filthy when I got back into it. ( white chalky dust everywhere.) Knew there was a problem with a tire and knew I was coming to pick it up and I still had to break out my personal cigarette lighter air pump and air tire before pulling off the lot...
Customer Service - 2.0/5.0
My Experience - 0.0/5.0 -
Already spoke to someone in the service center, car is missing a headlight cover and the frame is still off center
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Car has mechanical issues that have arose since the service. Was told “nothing was mechanically wrong”. Had a check engine light come back on within 30 miles. Had to replace the purge valve. Exterior is not up to the standard a ford dealership should be held to. Also missing a headlight cover that was never replaced.
Customer Service - 4.0/5.0 -
Everyone was very helpful
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There was masking tape all over the truck, the bed liner was burnt from replacing the box side and not repaired, blue overspray on the bumper that was replaced, a big scratch in the box that was not there previously, and the new paint on the box was chipped off down to bare metal from putting the bumper on.
Customer Service - 0.5/5.0 -
No one took time to look over the truck before us picking it up or before calling us to say it was ready to go.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
We’ve had a bad experience with Kriegers. Unfortunately our insurance made us go through you. What turned into 2 day job, ended up being 5 plus days. It kept costing us money with the car rental. Unfortunately for you, we’ve never like Krieger’s after having many bad experiences with them.
Repair Quality - 5.0/5.0 -
It looks nice.
Customer Service - 4.0/5.0 -
It seemed like there was always a delay. I received my edge on Saturday when I was told the first time it would be ready on Tuesday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was fast, polite, and friendly. They did a great job of the repair
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were great to work with! I would definitely recommend them! In fact, I did already!
Repair Quality - 5.0/5.0 -
They did an awesome job!
Customer Service - 5.0/5.0 -
Michael Holder was a staff member who was super helpful and attentive from the first moment I drove my car in for the estimate. He went above and beyond!