Elite Collision Specialists, Inc.
In operation 7 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
took a bit longer than i expected but the work is excellent
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, promptness, and customer service. I would like to discuss with you the cost of repairing the damage that the insurance company didn't authorize, even though it was the primary cause. Thank you, best regards.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Totalmente
Repair Quality - 5.0/5.0 -
Profesional servicio y trato personal
Customer Service - 5.0/5.0 -
Profesional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente atención
Customer Service - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very impressed with the work quality and professionalism of this shop.
Repair Quality - 5.0/5.0 -
Great service, the repair was done very quickly, excellent job and customer service.
Customer Service - 5.0/5.0 -
Very knowledgeable and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding-/ Personal treatment— From: We arrived 11 mins bef they opened— and employees at parking area were very friendly, stating that they would be opened soon. In addition, once door opened the area was super clean uncluding batroom. The cust. Service rep. Was very cordial and professional.. He was mindful about job status and delivery— Great job!!!
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
While some aspects of the service were acceptable, unresolved mechanical issues and the lack of follow-up after reporting them make it difficult to recommend the shop with confidence so far. I hope this changes once the full repair is completed.
Repair Quality - 2.0/5.0 -
I’m rating 4 out of 10. What makes me most dissatisfied is the mechanical aspect of the repair. I have not received the car back in the condition it was prior to the collision. Several problems remain, such as a metallic creaking noise during certain turns, a loose metallic sound over bumps, a humming noise starting around 30 mph that varies with speed, and the car pulling to the left when driving straight. These concerns were reported in person to Mr. Oscar, the estimator, on May 13. After a test drive, he said a new bearing would be ordered, and that the car would be inspected further once lifted. As of May 22, I have not received any updates. I have just sent an email to [email protected] and GEICO expanding on this matter and requesting a resolution. On the positive side, the car was delivered on time, and the rear wheel repair was well executed. However, I would have preferred the side panel to be replaced rather than reshaped, as it still shows visible surface irregularities above the wheel arch. The current situation makes me question whether the shop is recommended for repairs of this nature. I hope we can count on the specialists to resolve these issues quickly and permanently, so I can fully return to my routine with a properly repaired vehicle and reverse my first impression of the company.
Customer Service - 3.0/5.0 -
It felt like the team was just doing the minimum expected. Auto repairs already tend to generate suspicion, so shops that genuinely connect with the customer and make them feel understood stand out and build loyalty. That hasn’t happened so far. I am still waiting for the call to bring the car in and have it fully repaired. As the process is still ongoing, I remain hopeful that my impression can change.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exelente trabajo Grasias
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional, fair price nice staff.