Elm Chevrolet

4.7 (393reviews)
93%
301 E Church St,  Elmira,  NY  14901

In operation 88 years.

We understand that accidents and collision repair can be a cause of great stress. The Elm Chevrolet body shop team is here to help you along the repair process, working with you and your insurance company to get your vehicle back on the road, quickly and as safe as its pre-collision condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (393)

My Experience

My Experience

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Repair Quality

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My Experience

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Returned Clean

My Experience

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Returned Clean

My Experience

My Experience

Kyle was amazing at keeping me updated about my car! He answered all my questions that had. The team did amazing. Couldn't even tell I got rear ended. I will continue to go to Elm Chevrolet for any body work tgat needs to be done on my cars!

My Experience

My car had to go in for collision work and Elm Chevrolet was the body shop recommended. The car turned out great. Collision work and paint job met my expectations. I would highly recommend Kyle and his team. Thank you for returning my car and a job well done. Looks like new!

Likely to Recommend

We will have Elm Chevrolet do any future work for us! We recommend them to everyone.

Repair Quality

My car collision repair was excellent and customer service was great. I highly recommend Elm Chevrolet for your repairs. Shop was so clean and everyone was very professional.

Customer Service

Customer service was superior compared to another dealership I recently worked with. Highly recommend!

Returned Clean

My Experience

Was kept updated on status and completion was as projected Very nice work

Likely to Recommend

2nd vehicle repaired for a deer collision with Elm

Repair Quality

Great work , completed on schedule, no hassles or stress

Customer Service

Excellent. Periodic updates throughout the repair

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks great! Like nothing was ever damaged.

My Experience

Kyle and the crew at Elm did an outstanding job on truck!!!! Looks as good as new!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing service, the team was thorough, hardworking, and did great work on my vehicle. I would recommend to everyone I know!

Likely to Recommend

I am telling everyone what happened and I will continue to do so!

Repair Quality

Where do I start? Went to pick my car up after approximately month of it being at Elm Chevy, I could not open the passenger side door. After speaking with Kyle we was told it was our problem. After Kyle went and got another guy (who’ve worked on the car, or so we was told) this guy came out tried to open the door, and reached in his pocket to get a pocket knife and proceeded to pry my fender back so I could open my passenger side door. We then again was told due to the rust on the bottom of the fender it was our problem. Then the guy asked my husband if he would buy a new fender, if so he would fix it. I left Elm Chevy in tears. I wound up taking it to a different collision shop and they fixed my fender in three minutes. After they pointed out things that we did not see when we picked up the car as we was more worried about my door not opening. The left front fender does not even sit plush with my hood, my rain guard was not put on correctly, my driver side door sits lower and is not flush with my dash. At this point if my bike chain falls of my bike I would DEFINITELY not take it to Elm Chevy to have them put it back on. The door worked just fine after I hit the deer as I had a passenger with me and she was getting in and out of my car just fine. We realize there is rust in the fender, we realize they did not do that, we realize things happen and people miss stuff, but we did not get nothing from two guys that work at Elm Chevy but “it’s our problem”. I will take it to another collision specialist and pay out of my pocket to have my car fixed RIGHT, and not half ass! And I will tell you this, I hate dissing any mechanic as my dad was a mechanic and my husband is a mechanic. But ask your self this, if this was your car, weather a $25,000 or $100.000 car and you picked your car up after getting work and these things was WRONG would you just suck it up? And look let’s face it, when you buy a car off the dealer it is 100% and you get in an accident it’s never going to be 100% again. I get that I understand that. But it can be really close! My car is not even close!

Customer Service

You need new personal. Or you need to teach them the costumer is always right. As this fender was not problem and they could have said give me a few minutes to see what we can do. NOPE, it our problem. BUT another collision place said to me, how soon can you get her and we will take a look. AND THEY FIXED IT SO I CAN OPEN MY DOOR. It took them 3 minutes!

My Experience

I was very please with the repairs that had to be done only thing I notice was I don’t receive the repair pen for the small chip mark I’ve got on my Chevy that to be fill in will follow up with the dealer ship but over great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was well informed on the process and Kyle was great with answering questions and keeping me up to date on everything.

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Repair Quality

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Did a great job with everything.

Repair Quality

Very efficient and friendly people to work with.

Customer Service

Very helpful, answered all questions and returned all calls.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kyle in the body shop was amazing on keeping me updated and they did an amazing job

Likely to Recommend

Repair Quality

Everything looks to be done properly and was on time

Customer Service

The team especially Kyle was very communicative throughout the entire process.

Returned Clean