Elm Chevrolet

4.7 (394reviews)
93%
301 E Church St,  Elmira,  NY  14901

In operation 88 years.

We understand that accidents and collision repair can be a cause of great stress. The Elm Chevrolet body shop team is here to help you along the repair process, working with you and your insurance company to get your vehicle back on the road, quickly and as safe as its pre-collision condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (394)

Likely to Recommend

Overall great job

Repair Quality

The body work done on our van was as close to brand new as it could be, I was surprised that you guys washed, polished, and made our old van shine upon pick up... The only thing I can say that was off, was when we picked it up the brake light was on and the reservoir was empty, which it wasn't when we dropped it off...I would have come back in but you guys were closed when we able to pick it up. I'm just glad my wife noticed the light and need as that could have been a dangerous ride home.

Customer Service

I really didn't interact with the personnel except over the phone. But everyone was very helpful and polite.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

First girl was very rude and hated her job but when the owners daughter took over it was great. I guess the other girl quit

Likely to Recommend

Repair Quality

Customer Service

Had a good experience with Elms

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was a staff issue that has since been resolved. So my experience was based on a bad employee but after the fact.......Elm could not correct the issue fast enough. Yes, I was pleased in the end. Thank you Chris and Anna!🙂

My Experience

The first person I dealt with in the body shop, a female, was poor at communicating with me. And that frustrated me. But once Anna got involved she was MUCH better. And yes it took longer than I hoped, but the end result was amazing. I am VERY pleased with the work done and the end result.

Likely to Recommend

Repair Quality

Good work paint color matches. No other issues. Would recommend for car damage repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

There could have been better/more consistent communication.

Returned Clean

My Experience

It took a long time but the car is as good as new now

Likely to Recommend

Repair Quality

Customer Service

My Experience

Elmira dealership has accommodated me with the best service I could possibly receive and I will be glad and willingly to pass that along the way thank you

Likely to Recommend

Repair Quality

Customer Service

Keep up the good work you’re working with a great staff

Returned Clean

My Experience

I was told it would be 8 days. They found more damage and I wasn’t informed… I had to call to find out why it was taking so long.

Likely to Recommend

Repair Quality

Customer Service

My Experience

So far so good. Looks like new. Was impressed that the whole car was detailed when I picked it up.

My Experience

I could not be happier. Nicole in the collision shop was great from beginning to end. Kept me informed and made the process smooth. I would recommend Elm’s CC Allison shop to anyone.

My Experience

My vehicle wasn’t repaired when I went to pick it up. Not only were there still scratches down the side of the vehicle, the vehicle still didn’t drive straight when I drove it home. I was told all of the scratches couldn’t be removed. (Why wasn’t the door repainted? Someone else damaged my vehicle and I wanted it back to the way it was before the accident) I returned it to the shop for the steering issue and the next day was told that they did another alignment on it. Well—the alignment should’ve been done correctly in the first place before I picked it up. And now I wonder - Did anyone even look underneath it to make sure nothing else was broken or bent? The car was parked and the wheel was turned when hit. It took a direct hit from the other vehicle. I’m not even sure what to think about this experience right now.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will highly recommend

Repair Quality

You guys absolutely 💯 did a awesome 👌 job on our truck. Thank you again for fixing our AT4

Customer Service

Returned Clean

My Experience

Great work! Good service.

My Experience

Seamless and everyone was very helpful.

Likely to Recommend

Repair Quality

Great job in and out .

Customer Service

Very nice people