Elm Grove Collision - Wheeling Cr#30

4.8 (2,096reviews)
96%
27 Peters Run Road,  Wheeling,  WV  26003

In operation 27 years.

Elm Grove Collision Center has proudly served the greater Wheeling community with expert auto collision repair services since 1999. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located near Elm Grove, WV. At Elm Grove Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,096)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the entire team, from front office to the garage, is frequently highlighted. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is generally well-regarded, with many vehicles completed on or ahead of schedule, and when delays occurred due to parts or unforeseen damage, customers appreciated being proactively informed. Several customers noted the pleasant surprise of receiving their vehicles cleaned inside and out. A small number of customers mentioned areas for improvement, including more proactive communication during delays, ensuring all repair items are addressed completely, and greater accuracy in completion date estimates.
Select to learn more
"The quality of the repair was outstanding. Considering the damage that was done to the vehicle, ..." Read more
"Everyone very professional. Car was exactly done by their Professional body men and painters. with extreme ..." Read more
"... After picking up my vehicle I was very pleased with the quality of work that was done, my car looks perfect like nothing ever happened to it." Read more
"... thank you enough for the work that you did to my car. I can't even tell that it had any damage and the paint blends in with the original paint. I will definitely ..." Read more
"... was broken on their behalf and when it was replaced the color of the tint on the window is a different shade" Read more
"I absolutely LOVED the excellent communication you guys have. You updated me immediately of something would ..." Read more
"They always informed us of all updates along the way of the repair and even made sure to explain why things ..." Read more
"Excellent communication from Elm Grove Collision; they kept me updated throughout the repair process. Vehicle ..." Read more
"Poor information and communication."
"... always very professional and kind which I appreciated. I just wish overall I would have been kept in the loop more about what was actually happening and I would ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair side of things turned out amazing. The only downfall I had was how long they had my vehicle.

Customer Service

Likely to Recommend

Repair Quality

The repair was perfect. But all the dust from the repair inside my vehicle was pretty bad.

Customer Service

My Experience

The car looks great, but had lots of delays, which were not expected, or the fault of Elm Grove Collision. Your work was great, as always. Thanks again

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great customer service and service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Excellent work looks like nothing happened to it everything including the paint matches perfectly l will recommend your shop

Likely to Recommend

Repair Quality

Very good work no complaints he

Customer Service

Everyone did a great job well satisfied truck looks like it was never damaged

Likely to Recommend

Repair Quality

The staff was very clear on what was going to happen. I’m very satisfied !!

Customer Service

Staff clearly gave me an exact cost

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job and great people to work with.

Customer Service

If I could give it a higher number, I would. The ladies are so kind and professional. The best!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

All good thank you

Customer Service

No problem 😁

Returned Clean

Likely to Recommend

Repair Quality

Great communication, and kept me updated regularly. Workers were very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Body work and painting is excellent!

Customer Service

All personal that I came in contact with were professional and friendly!

My Experience

Very good work. I’d most definitely be back, if need be. The lady that works at the desk is so unbelievably sweet!

My Experience

They kept me updated the whole time. Took all the pain away and made it a good experience. Thank u guys

Likely to Recommend

Repair Quality

Customer Service

From first phone call to me from them about my car they were great

Returned Clean