Elm Grove Collision - Wheeling Cr#30

4.8 (2,111reviews)
96%
27 Peters Run Road,  Wheeling,  WV  26003
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In operation 27 years.

Elm Grove Collision Center has proudly served the greater Wheeling community with expert auto collision repair services since 1999. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located near Elm Grove, WV. At Elm Grove Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru
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Reviews (2,111)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the entire team, from front office to the garage, is frequently highlighted. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is generally well-regarded, with many vehicles completed on or ahead of schedule, and when delays occurred due to parts or unforeseen damage, customers appreciated being proactively informed. Several customers noted the pleasant surprise of receiving their vehicles cleaned inside and out. A small number of customers mentioned areas for improvement, including more proactive communication during delays, ensuring all repair items are addressed completely, and greater accuracy in completion date estimates.
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"The quality of the repair was outstanding. Considering the damage that was done to the vehicle, ..." Read more
"Everyone very professional. Car was exactly done by their Professional body men and painters. with extreme ..." Read more
"... After picking up my vehicle I was very pleased with the quality of work that was done, my car looks perfect like nothing ever happened to it." Read more
"... thank you enough for the work that you did to my car. I can't even tell that it had any damage and the paint blends in with the original paint. I will definitely ..." Read more
"... was broken on their behalf and when it was replaced the color of the tint on the window is a different shade" Read more
"I absolutely LOVED the excellent communication you guys have. You updated me immediately of something would ..." Read more
"They always informed us of all updates along the way of the repair and even made sure to explain why things ..." Read more
"Excellent communication from Elm Grove Collision; they kept me updated throughout the repair process. Vehicle ..." Read more
"Poor information and communication."
"... always very professional and kind which I appreciated. I just wish overall I would have been kept in the loop more about what was actually happening and I would ..." Read more

My Experience

Customer services was excellent very friendly kept me up to date on my repairs daily down to the finish would recommend to anyone Thank You For Your Service😊

My Experience

My car looks brand new. You could never tell that it was worked on you have fabulous workers hold onto them. Thank you so much.

My Experience

Staff extremely friendly and informative. Liked having text updates. Great final result.highly recommended!

My Experience

Ruby looks like new again! Thank you for excellent work!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication, friendly employees.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Very happy with the workmanship and office customer service

My Experience

My Experience

She looks like a new car! Thank you! I loved being updated daily on the progress, it's nice being kept informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair side of things turned out amazing. The only downfall I had was how long they had my vehicle.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The repair was perfect. But all the dust from the repair inside my vehicle was pretty bad.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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