Emerald Coast Collision Repair

4.9 (3,902reviews)
98%
129 Hollywood Blvd N.E.,  Fort Walton Beach,  FL  32548
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Shop AssistantSparkles

In operation 36 years, 26 years at this location.

Emerald Coast Collision Repair is a family owned auto repair business that has been serving the community since 1990. Our goal is to return your damaged vehicle to pre-accident condition using environmentally safe state of the art technology and providing the highest degree of professionalism while assuring people a rewarding experience. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 2:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,902)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles were returned looking brand new, with perfect paint matches and meticulous detailing. The front office team receives high marks for keeping customers informed at every stage of the repair process through texts, calls, and emails. Timeliness is frequently commended, with several repairs completed ahead of schedule. Customers appreciate the seamless coordination with insurance companies and rental car arrangements. A few customers noted areas for improvement, including occasional delays, inaccurate initial estimates, and limited office hours, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... acquire the right parts and matching colors as well. The repair work looks brand new. I am thoroughly pleased with the awesome results. I am so happy with the ..." Read more
"Quality of work is absolutely amazing. Emerald Coast Collison is second to none!"
"Everyone at Emerald Coast were extremely helpful, considerate and very professional. From the moment I showed up with a puncture in my ..." Read more
"Attention to detail was outstanding. They even dealt with issues I didnt know existed. Top notch quality experience."
"... insurance company seamlessly as well. So friendly, and the repairs were flawless as well! Cannot say enough positive things!" Read more
"... guys were very professional from start to finish. The communication was phenomenal! I almost never had to call, never wonder what was going on with my car, and ..." Read more
"Communication and customer service was great, everyone was so nice and just wanted to help me out."
"The best customer service professionals I have ever had the pleasure of dealing with! I will not hesitate to use Emerald Coast Collision ..." Read more
"These Guys are THE BEST! Super-Pro, Super-Fast & GREAT communication! Thanx so much yall!"

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There was some misunderstandings when I dropped my vehicle off. I had 2 different quotes for work to be performed, one for insurance and one to be paid out of my pocket, and I wanted both to be done at the same time. When I dropped off my vehicle, I thought they would complete both and have the ordered parts on hand. But they were only going to complete the insurance claim until I called a few days later to inquire about the work I was paying for out of pocket and they had not even planned on that yet and hadn’t ordered the parts. So that put them behind my power curve.

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Good work , friendly Thank you for taking care my vehicle👍👍

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I would prefer most people not to have to deal with car bodywork repair but if ever I know someone in need, I will definitely recommend your business! :)

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Everything looks and works great! I love the added benefit of having some work done that I paid out of pocket for in order to minimize having to have it worked on a second time. So thankful Emma was able to squeeze in the sidejob!

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You guys went above and beyond any expectatuon I had! From the ease of the getting the estimate, to handling the rental pickup/drop-off, the consistent updates with the bodywork progress ... most businesses could definitely learn a thing or two from your company!

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Very solid - worked well with insurance. Kept me informed. Work was performed correctly. Car was professionally detailed when I picked it up.

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You guys are awesome. I love love my car

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Very nice people. They were outstanding in helping me understand what was what with my car

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I'm very pleased with the work done. The repairs look like new and were done quickly.

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