Emerald Coast Collision Repair
129 Hollywood Blvd N.E.,
Fort Walton Beach,
FL
32548
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 36 years, 26 years at this location.
Emerald Coast Collision Repair is a family owned auto repair business that has been serving the community since 1990. Our goal is to return your damaged vehicle to pre-accident condition using environmentally safe state of the art technology and providing the highest degree of professionalism while assuring people a rewarding experience. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles are returned looking brand new, with paint matches described as perfect and repairs indistinguishable from original condition. The front office team receives frequent commendation for keeping customers informed at every stage through texts, calls, and emails, making the process stress-free. Timeliness is largely viewed positively, with several customers noting early completions. A few customers noted areas for improvement directly from their experiences, including occasional miscommunications around scope of work at drop-off, limited business hours for working customers, and isolated instances where repair timelines were not met as initially quoted. Overall, the vast majority of customers express high satisfaction and willingness to recommend and return.
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Service Quality
"Work was exceptional ! Car repairs are showroom perfect. And the communication during repair process was so ..."
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"... acquire the right parts and matching colors as well. The repair work looks brand new. I am thoroughly pleased with the awesome results. I am so happy with the ..."
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"Quality of work is absolutely amazing. Emerald Coast Collison is second to none!"
"... courteous and informative throughout the entire process. The repair was top notch"
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"The quality of work exceeded my expectations!"
"... exceptional ! Car repairs are showroom perfect. And the communication during repair process was so appreciated."
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"... guys were very professional from start to finish. The communication was phenomenal! I almost never had to call, never wonder what was going on with my car, ..."
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"Best communication experience I've had. Kept me up to date with text and phone calls when needed."
"These Guys are THE BEST! Super-Pro, Super-Fast & GREAT communication! Thanx so much yall!"
"... about the work I was paying for out of pocket and they had not even planned on that yet and hadnt ordered the parts. So that put them behind my power curve."
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Mark
(Toyota owner)
reviewed 9/23/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Robin
(Chevrolet owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Terrance
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Robert
(Honda owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0 -
My son had a bad experience at one of your competitors. I was apprehensive about this repair. You guys are number one for a reason.!
Repair Quality - 5.0/5.0 -
Super, explained the whole process and did a great job
Customer Service - 5.0/5.0
Returned Clean
Allen
(Kia owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Wade
(Chevrolet owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stephen
(BMW owner)
reviewed 9/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Stefanie
(Jeep owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The receptionist is the best, she explained everything so well and made the whole process very simple.
Customer Service - 5.0/5.0
Returned Clean
Sally
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Ford owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nancy
(Subaru owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
2Ndlt Linus
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Chevrolet owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Micheala
(Subaru owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Justin
(Nissan owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cassandrea
(Mitsubishi owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Frank
(Ford owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Porsche owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kenneth
(Ford owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Earll
(Toyota owner)
reviewed 8/18/26