Enfield Collision Repair

4.7 (432reviews)
95%
3 Palomba Dr,  Enfield,  CT  06083

In operation 35 years.

At Enfield Collision, we take pride in being one of Connecticut’s leading collision repair companies. At our certified state-of-the-art collision center, we utilize the latest equipment and materials to restore your vehicle to its pre-accident condition while maintaining its integrity and existing warranties. Our certified team always completes repair procedures with great care to ensure that your vehicle is restored to its optimal condition. Our expertise allows us to repair all makes and models of vehicles. As automotive people, we are passionate about our work, and your satisfaction is our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
Infiniti
Nissan

Reviews (432)

My Experience

I really appreciate the VIP treatment the Enfield Collision has done with my family car. 😊🚙😊 Repairing the car, washing it, plus vacuuming it, has made the vehicle look brand new! ✨ Courtnie, your team has done an amazing job! 👍🏽 Quick, friendly, and excellent service!🤓 Thanks everybody and keep up the great job!

Likely to Recommend

Repair Quality

My experience with Enfield Collision was absolutely a-mazing!😇 Excellent customer service and the repairs made my family’s car look brand new!✨ I really appreciate the VIP Treatment too!(washing & vacuuming)✨🚙✨ Thanks a million Courtnie, your team did an amazing job!!!👍🏽 Keep up the awesome job everybody!!!🫡

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My Experience

Customer service was great and service was quick. Thank you so much!

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Returned Clean

My Experience

I thought they did an excellent job both in their work and in their communication.

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Repair Quality

Great work and great customer service

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I thought the customer service representative was excellent

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Excellent communication and customer service during the repair process.

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My Experience

It was fast service with excellent workmanship. They went above and beyond, paying attention to the smallest details that was unexpected. You can tell they care about their work and about their customers

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They went above and beyond what was expected. Their work was top notch and the employees were awesome!!

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They were helpful and friendly. It was a great experience

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Had to return due to clear coat over spray on windshield. Also just noticed a decent paint run/drip on left fender. Other than that the truck looks great. The shop did a nice job overall.

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Returned Clean

My Experience

Thanks

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My Experience

Everyone was very nice and you could tell they were really good people. Had some small issues when picking up the vehicle howver they heard me out and fixed everything I was worried about so job well done. This isn’t my first time at a body shop and it would have been nice for them to detail and clean the inside of the car. I have been to body shops that do this and it is a great perk. When I picked up the car the inside was the same that I had left it. But all in all it was a good experience

My Experience

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Courtnie started with great and fast service. Then the work was done and completed. I also appreciated the detailing of my car. It looked great inside and out. Thank you!

Customer Service

Fabulous

Returned Clean

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Even thing went smoothly, the truck looks good, the only thing was the backup light was out when you put in reverse

My Experience

Great experience! Great staff accurate repair time even done early!! Very impressed!!

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I was not responsible for the costs of the repairs, however I would be concerned about the estimate made if I were responsible, relative to the work done. Maybe the initial estimate is a not-to-exceed, but I didn't notice an adjusted cost after the repairs were made. The initial estimate seemed high for repairing body parts and paint, and very low cost for replaced parts.

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Customer Service

The process was made very easy including the rental car pickup coordination. It should be made more clear that the process can start as soon as the first visit (much more immediate than I ever thought). When making the initial appointment this should be made more clear: I expected to make an initial appointment for an estimate, then return at a later time for the repair to initiate. The first appointment could have been deferred until I was prepared to leave it.

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Customer Service

I brought my vehicle to the Enfield Collision Repair for a bumper repair after being rear- ended at a stop sign. I had a great experience. Cortney was incredibly transparent, friendly and knowledgeable. She kept me updated with regular text messages. They deal directly with my insurance company and the rental car making the whole process stress free. My car looks bran new, and they even returned it washed and vacuumed. I HIGHLY recommend them.