Ernie's Auto Body

4.9 (689reviews)
97%
15995w Nursery Road,  Hayward,  WI  54843

Whether you need domestic or foreign collision repair, our primary focus is on superior quality repair and supreme customer service. The only area GM, Ford, Nissan, Hyundai, Kia, and Chrysler (FCA) certified collision repair shop. Aluminum certified. We employ I-Car trained technicians and have achieved I-Car GOLD status. Preferred by most major insurance carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (689)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The level of craftsmanship, attention to detail, and thoroughness of repairs received widespread acclaim. Communication was frequently highlighted as a standout strength, with customers appreciating regular updates via phone calls and emails throughout the repair process. The shop's friendly, professional, and knowledgeable staff were repeatedly commended for making a stressful experience feel manageable and reassuring. Timeliness was generally well-received, with several customers noting their vehicles were completed ahead of schedule, and when delays occurred due to parts availability, customers appreciated being proactively informed. A recurring bonus customers loved was receiving their vehicles thoroughly cleaned and detailed. A few customers noted areas for improvement directly from their experiences, including alignment issues on completed repairs, concerns about paint quality, and a desire for more proactive communication before repairs began.
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"Extremely happy with body and paint work performed by Ernie's Auto Body. Staff was very informative, professional, and friendly. ..." Read more
"Ernies seems set not only to complete the repair to the vehicles original condition, but to also serve the customer with gracious and ..." Read more
"Our car looks as though it just came off the factory floor. We are very pleased with the quality and care. The ..." Read more
"Our car looks just like it was before the accident. They cleaned the whole vehicle inside and out."
"Quality work from start to finish. Seamless insurance coordination. Highly recommend!!"
"Very nice staff and did great work very fast had car in and out in 2days awesome."
"My car was completed a week early."
"... recommend Ernie's Auto Body. Communication was great, the vehicle repair was completed ahead of schedule and it was washed and detailed before I picked it ..." Read more
"Only took 2 weeks just like they said it would"
"Beautiful job - finished quicker than quoted"
"The quality of communication & work was a 10+. The shortfalls were no loaner car available & the ..." Read more
"It was great service, and they communicated with us every step of the way. Even cleaned the windows and vacuumed too. Impressed."
"I received several phone calls with updates throughout the repair"
"They sent emails and phone calls throughout the repairs."
"... friendly and knowledgeable about what needed to be done. I would have appreciated more information before the repair. We had to call to see if the part had come in days ..." Read more

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The truck looked like new after they were done.

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I was given updates during the process

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Great service!

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Very personable staff and attentive. Multiple employees asked about my experience and how I liked the rental car, etc

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I believe the bumper should’ve been correct the first time

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I've always had a successful experience with Ernie's.

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The driver's door was replaced and I have more wind noise on driver's side and my car doors locked once after I accidentally left the keys inside. There is a mechanism that prevents the doors from locking and a low warning sound emits usually if you leave your keys inside.

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None

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Ernie's is the only shop I will use for future mishaps.

Repair Quality

I've had my truck repaired several times before at other autobody repair shops , and I can unequivocally say that this repair experience at Ernie's Auto Body has been the best ever! From Chelsea (the underwriter), to John Magowan (owner), this has been a gold + experience all the way around. After bouncing my truck off a tree and sustaining approximately $20,000 in damage, the repair came out flawlessly all the way around .... mechanically, paint and body, and getting all computer functions working great! Chelsea kept me informed every step of the repair with details and info I didn't even know I needed, and John responded to any concerns or questions in great depth and detail. Ernie's Auto Body is the shop I will definitely bring my car to for any future mishaps ..... hopefully not any time to soon. : )

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Exceptional!!

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Very good experience, good communication

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Decent communication

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DEFINITELY Likely !!

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VERY, VERY Satisfied !!

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