Ervin's Body Shop Inc.

4.9 (1,222reviews)
97%
1870 Hwy. 11 West,  Lenoir City,  TN  37771
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Shop AssistantSparkles

In operation 47 years, 33 years at this location.

Call us for all of your automotive collision needs. On site rental vehicle available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,222)

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Returned Clean

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They did great work, were easy to work with, and communicated well.

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Very plaseant and informative

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Returned Clean

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Good Job

Customer Service

Returned Clean

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I recommend everyone to Ervin’s Body shop.

Repair Quality

Ervin’s body shop has been great!

Customer Service

Returned Clean

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every called answered if message left; messages were returned with in 12 hrs Friendly atmosphere

Customer Service

willing to take the time to explain the coding on the estimate.

Returned Clean

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Only due to not ordering part ahead of time… waiting with my car in the lot.

Repair Quality

Looks good

Customer Service

Waited more than 2 weeks with my car sitting in the lot, waiting for ordered part

Returned Clean

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Repair Quality

Overspray on windshield and body areas

Customer Service

Left message about overspray and no return call yet

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Friendly, knowledgeable and quick with quality work

Customer Service

Friendly and knowledgeable

Returned Clean

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We have always had a good experience at Ervin's

Repair Quality

Always very professional & cleaned the car up well before we picked it up. Just like new.

Customer Service

Always very accommodating & even gave us a loaner car when the time ran out on our rental.

Likely to Recommend

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Did good work

Customer Service

Very helpful Made sure it was done right

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I’ve only had the car back a week but everything looks great. Customer service was excellent

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They kept my RV for almost 7 months and when I got it back it was a poor repair. They said they would fix some of it but I don’t know that I want them working on it anymore. There’s still a piece of trim that’s still busted and they are still cracks in the fiberglass.

Customer Service

They kept my RV for about 7 months and when I got it back it still has cracks in the fiberglass. A piece of trim that is still busted very poorly job. He said they would fix the cracks but not the trim. So I don’t know that I want them to do anymore work on it. Really a sorry job it was nasty from there work.

Likely to Recommend

Repair Quality

The repairs were made completely, and the car looks as beautiful as if it were new.

Customer Service

Ben and the entire service team were very accommodating and gave me a high level of confidence that my servicing would be performed properly.

Returned Clean

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Had previous experience with great exceptional outcome This time I Requested - documented three things. 1- Fix scrapes alongside car from front to back one side - 100% perfect work 2- install front mud flaps - provided parts - estimated job effort on invoice - 0% not done 3- buff out rear sicker resedue - 0% not done When I noted the missing incomplete items, the answer was, no we didn’t do it.

Customer Service

Returned Clean