European Collision Center
In operation 28 years.
A full service collision repair facility following strict vehicle manufacture repair guidelines, training and equipment requirements. Committed repairing your vehicle to the manufactures specifications of safety, performance and aesthetics.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Tagalog
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 3:00 pm |
My Experience - 5.0/5.0 -
Thorough appraisal. Excellent breakdown of charges. Representative always available for questions. Worked well with our insurance company. Facilitated return of our rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Thorough repair and refinishing. Had to wait for a repair appointment and then wait on parts from the dealership.
Customer Service - 4.0/5.0 -
Customer Service could have been quicker keeping me appraised of work in progress.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely I was very satisfied with the repairs and the communication about my car
Repair Quality - 5.0/5.0 -
The repairs were clean and precise
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was fixed quickly and as planned. It was also very clean and detailed when I picked it up. Thank you! I do have a big complaint about the pickup. I received a voice message that my car would be available the next day, but it was not ready when I came to pick up at 11am the next day. I was told the shop was open on Saturday and I could come anytime on Saturday between 10 and 2pm. That Saturday, I came to pick up the car with my young daughter around 10am. There was nobody at the shop, it was locked. I called and left messages with your shop on the voicemail and finally got a hold of an employee washing a car at the other end. I waited almost 2 years for someone to come and open the shop (Daniel). this ruined my weekend as I was supposed to be driving my daughter to her track meet on the Peninsula and then driving a friend to Napa for the weekend. I wasn't able to do this and it ruined the weekend.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It depends
Repair Quality - 0.5/5.0 -
My passenger window no longer works after having my hood repaired. The quality of the work on the hood itself is a 10/10
Customer Service - 3.5/5.0 -
In general people were great. However, areas for improvement exist. Email or updates on timelines were not as proactive as they could be and the person present when I picked up the car did not know how to use the point of sale system.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job fixing our Audi door handle. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Take too long to have the repair done!
Customer Service - 4.5/5.0 -
Need more frequent status update.