Excalibur Auto Body Inc
In operation 37 years, 26 years at this location.
Founded in 1980, Excalibur Auto Body began with one facility on Code Avenue in Willoughby. Our facility provides full collision repair and frame service, utilizing state of the art equipment, and is staffed with highly trained technicians. If you’ve just had an accident, give us a call. Excalibur can tow your vehicle, and provide you with a rental car, all in one call. We take pride in providing towing service for our customers 24 hours a day, seven days a week as well as outstanding one-on-one personal customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
I just wanna say thank you very much and you guys did a fantastic job with my car and yes I was completely satisfied !! I wil refer anybody that I come across to Excalibur in the future ! Thank you again!!
My Experience - 5.0/5.0 -
Extremely professional. Excellent customer service. Excellent workmanship. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looking good so far
My Experience - 5.0/5.0 -
We feel that Excalibur could of paid some if the car loaners feel, do to the fact that, not only a couple of new problems were found to be fix, They did not finish a couple of things that was already on the written up....either way we had to pay 2 extra days because of you all showed no consideration for our business....
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy C. was great to work with. She was very courteous and thorough in explaining things about the damages and the work that was going to be done on my vehicle. Everyone at the front desk was very nice and courteous too.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The quality of the repairs was top-notch as always. I wish the status tracker was more accurate. It had us expecting to have the vehicle back a week before it was actually ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best auto body shop. True professionals
Customer Service - 5.0/5.0 -
Best auto body shop. True professionals
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! They expidited my vehicle repair and got me back on the road. I'm thankful for everything.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only thing is that I never got any updates on repair time, they went longer than expected and I didn’t know
Customer Service - 4.5/5.0 -
It was great other than one man I talked to who gave me misinformation and would not relay my message to Amy