Excalibur Auto Body Inc
In operation 37 years, 26 years at this location.
Founded in 1980, Excalibur Auto Body began with one facility on Code Avenue in Willoughby. Our facility provides full collision repair and frame service, utilizing state of the art equipment, and is staffed with highly trained technicians. If you’ve just had an accident, give us a call. Excalibur can tow your vehicle, and provide you with a rental car, all in one call. We take pride in providing towing service for our customers 24 hours a day, seven days a week as well as outstanding one-on-one personal customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Don was very professional and made me feel at ease. Unfortunately I had to come here due to a accident but I felt confident that my car was in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant. Explained each process and timing of repair. Asked if I had any questions or concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with both the service of the vehicle, and the interaction with the clerks. I would recommend them to my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everybody was so pleasant and knownledgable
Customer Service - 5.0/5.0 -
perfect
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great. Done quickly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The rental car left much to be desired. The service on my car was quicker than originally stated, which was a great surprise. My car looks amazing, so thanks to all involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excalibur did an excellent job on fixing my car.
Customer Service - 5.0/5.0 -
The gentleman who welcomed us was very friendly, and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Out standing!!! Great people.
Customer Service - 5.0/5.0 -
Amy is Awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Lexus looks like new! Everything works perfectly and the Excalibur team did fantastic work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You folks are the only body shop where details matter, and it show's. That is why I came from Warren. I had a riot talking to your customer service rep Emily before I left. Any young lady that likes to talk about cars and hard rock is totally cool in my book. Thank you again Emily and Team Excaliber! John Staufenger, PE-MS Warren, Ohio
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Very good!
Returned Clean
My Experience - 5.0/5.0 -
Don was great. Fantastic work fast and flawless. Car rental very helpful and courteous. Will recommend Excalibur Auto Body. Thank You.
Likely to Recommend - 5.0/5.0 -
Would advise using this shop 5 stars
Repair Quality - 5.0/5.0 -
Don was great, we were kept informed on the progress, repairs were great, car was returned clean and looks great.
Customer Service - 5.0/5.0 -
In last note
Returned Clean
My Experience - 5.0/5.0 -
Courteous knowledgeable staff despite busy shop! Good explanations- Reliable- felt I could trust them.
Likely to Recommend - 5.0/5.0 -
I will definitely tell my friends and family about this body shop.
Repair Quality - 5.0/5.0 -
Wonderful service from start to finish. I walked in and my rental was ready. Excalibur kept me informed along with my insurance company Seamless communication with my insurance company.. Great job!
Customer Service - 5.0/5.0 -
The car looks and rides wonderfully!