Excalibur Auto Body Inc
In operation 37 years, 26 years at this location.
Founded in 1980, Excalibur Auto Body began with one facility on Code Avenue in Willoughby. Our facility provides full collision repair and frame service, utilizing state of the art equipment, and is staffed with highly trained technicians. If you’ve just had an accident, give us a call. Excalibur can tow your vehicle, and provide you with a rental car, all in one call. We take pride in providing towing service for our customers 24 hours a day, seven days a week as well as outstanding one-on-one personal customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very efficient operation, great staff. I am very happy with my experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What a great job! 2days 1stop to do everything and you washed my car too! I have already told several people how slick that was from Excalibur for the body work to Geico to handle the insurance process to Enterprize to lease the car. Great concept !!!
My Experience - 5.0/5.0 -
My car looks brand new. And the way you cleaned the inside was FABULOUS. Thank you
My Experience - 5.0/5.0 -
The service personnel for fixing my car was knowledgable and nice the service desk person when I paid my deductible not so much .... people skills need some work ..... over service was great Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent customer service--everyone friendly, helpful, professional. Quick, proficient, expedient service within 4 days from drop off to pickup. Car looked beautiful upon return. Thanks for everything. Made a difficult situation easier to deal with. Glad Geico has a wonderful relationship w/ Excalibur. Geico customers are very lucky & blessed.
My Experience - 5.0/5.0 -
Very caring and honest. Thx for great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Based on the short time I've had my car back. I have received a follow up call already to make sure everything is ok and was advised to call Tom Lombardo, who gave me great service, if I should experience any problems/issues.
Customer Service - 5.0/5.0 -
Excellent customer service.