Excalibur Auto Body Inc
In operation 37 years, 26 years at this location.
Founded in 1980, Excalibur Auto Body began with one facility on Code Avenue in Willoughby. Our facility provides full collision repair and frame service, utilizing state of the art equipment, and is staffed with highly trained technicians. If you’ve just had an accident, give us a call. Excalibur can tow your vehicle, and provide you with a rental car, all in one call. We take pride in providing towing service for our customers 24 hours a day, seven days a week as well as outstanding one-on-one personal customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Aside from taking longer than originally quoted, it appears as if some of the paint that was repaired is already flaking off.
My Experience - 5.0/5.0 -
Tom did a great job he was friendly he was knowledgeable and he was very straightforward with all the repairs that were needed for my vehicle. He also kept me up-to-date on exactly how long it would take and there was never any doubt in my mind that it would be done right.
My Experience - 5.0/5.0 -
Great job. Thank you
My Experience - 5.0/5.0 -
My experience was awesome. From the time I had my estimate, picking up the rental car to picking up my repaired vehicle. Everyone was great. Professional and courteous. A gentlemen even helped me get my car seat out of the rental car. I will recommend Excalibur to everyone.
My Experience - 5.0/5.0 -
Enjoyed working with Tom Lombardo and the repair job and condition of vehicle at pickup was excellent.
My Experience - 5.0/5.0 -
Very pleased, I would definitely recommend Excalibar to all my friends
My Experience - 0.0/5.0 -
Job was done adequately. Paint did not match perfectly, one or two spots with no paint, you can see where car was masked off. Looks like a rush job. Ok but just ok.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks new again. I am very satisfied with the service
My Experience - 0.0/5.0 -
The job was not done right and complete. The voice option for my blue tooth capability for disconnected and I was unable to here the other party I was talking to. I am really disappointed that such a highly rated facility did not ensure the job was done rigjt and complete specially after I had to pay so much money.
My Experience - 5.0/5.0 -
I was completely satisfied with my whole experience with Excalibur ! I've never been in an accident before but this was so much simpler and more convenient than I imagined. The staff was so helpful and courteous to me. I understood what was happening every step of the way. My service was timely and seemless. I would also like to say that my GEICO rep Joey was absolutely awesome in helping me, as was my enterprise contact. All the parts of this service are continuous and run very smoothly, you've done a fantastic job of coordinating all of the service while maintaining respect and establishing an enjoyable experience for a not so enjoyable event like an accident. I will definitely be back to Excalibur and will be glad to recommend this shop to my friends and family. Thank you so much for the effort and consideration that everyone put in. I don't hope to be back but in the event that I need service I definitely know I will be in good hands.
My Experience - 0.0/5.0 -
I was exceptionally happy with the experience until towards the end when I couldn't get a hold of the geico adjuster, so no one was giving me updates on the status. Everyone and everything else I was completely satisfied with. Thank you so much for everything.
My Experience - 5.0/5.0 -
Everyone was attentive and you can't tell that anything was ever wrong with my suv