Excalibur Auto Body Inc
In operation 37 years, 26 years at this location.
Founded in 1980, Excalibur Auto Body began with one facility on Code Avenue in Willoughby. Our facility provides full collision repair and frame service, utilizing state of the art equipment, and is staffed with highly trained technicians. If you’ve just had an accident, give us a call. Excalibur can tow your vehicle, and provide you with a rental car, all in one call. We take pride in providing towing service for our customers 24 hours a day, seven days a week as well as outstanding one-on-one personal customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The entire process was seamless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Most times an automobile is in a paint shop, when it is returned, it smells like solvent. My Subaru did not. It was cleaner than when I dropped it off. Repair quality is high. You can’t tell that anything ever happened.
Customer Service - 5.0/5.0 -
I always knew the status of the repair and when it was done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great experience with Excalibur Auto Body. My car looks great and I love they always clean it and shine it up for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anyone I know I will highly recommend they are top-notch and so amazing and the fact that there is a rental car agency right there save so much time and trouble
Repair Quality - 5.0/5.0 -
They are truly amazing. Keeping me notified the whole way through the process
Customer Service - 5.0/5.0 -
They are amazing. Don is so thorough and Emmi is a gem and the best!!
My Experience - 5.0/5.0 -
Bill did an amazing job on my car. Thank you !
My Experience - 5.0/5.0 -
I always choose Excalibur and will always recommend you to anyone who asks. Love the family atmosphere. Great communication. Excellent job every time. Over and above help with rental cars and tows in the past. Thanks again for the awesome service!!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Getting up dates was a bit difficult at times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Emily was great
My Experience - 5.0/5.0 -
First time customer and they did a Great job fixing the car and cleaning it.
Likely to Recommend - 4.5/5.0 -
They did a very good job in repairing the damages; the car looked great. My car was returned very clean, inside and out.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Provided needed information promptly
Likely to Recommend - 0.5/5.0 -
Mice droppings in car after pick up.
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. I wouldn’t take my truck anywhere else
Customer Service - 5.0/5.0 -
Great work. I wouldn’t take my truck anywhere else
Likely to Recommend - 5.0/5.0 -
I highly recommend x caliber for anybody that needs body work or collision work is to deal with the insurance companies is a painting ass, especially all state
Customer Service - 5.0/5.0 -
Like I said before, emily is very good
My Experience - 5.0/5.0 -
Competent and professional staff and well done restoration of the car! David Frees
My Experience - 5.0/5.0 -
Awesome experience, wonderful repair and customer service.
My Experience - 5.0/5.0 -
Car looks great! Done on the day estimated, everyone throughout the process was friendly and helpful. Thank you for a job well done, I will certainly be recommending you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding work! I will definitely recommend everyone to get their repair work done with Excalibur! Great customer service and timely completion of repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Flawless
Customer Service - 5.0/5.0 -
Emily has a great eye for detail and is knowledgeable and professional
Returned Clean
My Experience - 5.0/5.0 -
My repairs were completed on the day promised. I appreciated the daily updates text messages.