Excalibur Auto Body Inc
In operation 37 years, 26 years at this location.
Founded in 1980, Excalibur Auto Body began with one facility on Code Avenue in Willoughby. Our facility provides full collision repair and frame service, utilizing state of the art equipment, and is staffed with highly trained technicians. If you’ve just had an accident, give us a call. Excalibur can tow your vehicle, and provide you with a rental car, all in one call. We take pride in providing towing service for our customers 24 hours a day, seven days a week as well as outstanding one-on-one personal customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly and on time. No real pumps in the road. Very satisfied
Customer Service - 5.0/5.0 -
Amy was a pleasure to work with my schedule and early drop off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, transparency and follow-up. Continue to return and recommend: high quality of work at competitive and reasonable pricing.
Customer Service - 5.0/5.0 -
The entire team takes the time to focus on you as the customer directly, without distraction and giving as sense that your choice to use them is their priority.
My Experience - 5.0/5.0 -
Car looks great. Seamless repair process made things very easy for us.
My Experience - 5.0/5.0 -
The work is always amazing . Very professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed almost daily
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Patient and polite
Returned Clean
My Experience - 5.0/5.0 -
This autobody shop always displays top tier professionalism. They are efficient and the customer service is amazing. I actually got better service from this shop than I did through my insurance company. Cheers!
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to almost everyone I know. My experience with Excalibur Auto Body was my first with an auto body shop and I was beyond impressed. I was never uncomfortable, unsure, or marginally inconvenienced during my interaction with Excalibur Auto Body.
Repair Quality - 4.5/5.0 -
The bumper looks good. Up close you can see a small gap in the seam revealing the bracket. But other than that the repair looks great.
Customer Service - 5.0/5.0 -
Everyone i spoke to was professional and kind. Any questions I had were answered promptly. Line of communication was clear and appreciated!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Only one thought.. tiny better alignment on driver side front fender along hood
Customer Service - 5.0/5.0 -
Emily was superb
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My 3rd insurance claim with Excalibur. They do a great job every time. No complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im satisfied with the repair on my truck
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brought my sons suv to them after a highway accident, was advised of a pick up date 9 days away and to my surprise they called me after only 5! Was happy that they gave me the heads up on fees associated with cc payments, so I was able to get the money for my deductible from the bank before picking up. I would recommend them to my family and friends. They've done such a great job on my son's vehicle.
Customer Service - 5.0/5.0 -
The young lady, I forget her name but she talked to us like she knew us and was so helpful with the experience.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I took my car to Excalibur after I had an accident when a deer ran into me. My check engine light was flashing on and off, and I had damage to the front of my car. They fixed the damage to the front of my car, but my check engine light keeps flashing on and off. I contacted them today.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
I think their work is fantastic.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy was very informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my 2nd vehicle I have had repaired with Excalibur. I am extremely satisfied with their work. I will highly recommend them in the future.