Excel Auto Body Inc
501 N Washington St,
Marion,
IN
46952
USA
In operation 67 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting that their vehicles looked brand new or better than expected upon return. The staff is frequently described as friendly, professional, and family-like, creating a welcoming and trustworthy environment. Timeliness is a strong point, with numerous customers highlighting that work was completed on time or even ahead of schedule. Many customers are long-term loyalists, some returning for over 30-40 years, and actively recommend the shop to friends and family. Complimentary interior cleaning was a pleasant and appreciated surprise for many. A few customers noted minor communication gaps regarding completion dates, and one customer expressed dissatisfaction with their overall experience, reflecting areas customers themselves identified for improvement.
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Service Quality
"Everyone was so smooth and cooperative and helpful I have a beautiful truck they wouldn't beyond to satisfy me and I'm a happy camper I'm a professional looker ..."
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"... left hail damage! When I dropped it off at Excel, my car looked like a golf ball. When I picked it up it was not only smooth and debt free, it was also washed ..."
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"... taken my vehicles to. My vehicle was in and out, couldn't even tell i had damage. When getting vehicle back it looked show room condition, cleaned and detailed. ..."
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"Excel is the very best collision repair shop in the area, we wouldnt think of going anywhere else!"
"Excel did an awesome job fixing my hail damage. They did it in a timely manner and answered all my ..."
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"Was quoted that it could take 3-5 business days and I received my car back looking good as new 2-3 business days"
"Ready before expected!"
"Excel did an awesome job fixing my hail damage. They did it in a timely manner and answered all my questions. I would highly recommend them."
"Done when promised!"
"Only 2 days late"
"I was always called"
"Great communication"
"Great communication, treat you like family"
"I was surprised that they did not call Me to tell me that my car would not be ready I had to call them ..."
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"But they kept me updated regularly on the progress"
Karen
(Chevrolet owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Chevrolet owner)
reviewed 9/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dorothy
(Ford owner)
reviewed 9/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Chevrolet owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Catherine
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0 -
The only body shop I will use.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tammy
(Chevrolet owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks great
Customer Service - 5.0/5.0
Returned Clean
Michael
(Chrysler owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Graet company! Highly recommend for auto repairs.
Customer Service - 5.0/5.0
Returned Clean
Derrick
(Ford owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Michael
(Kia owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Beverly
(Chevrolet owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lori
(Buick owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, courteous service. Good result.
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!!!
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Robert
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stephen
(Jeep owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your continued excellent service is why we recommend you to all of our acquaintances.
Customer Service - 5.0/5.0
Returned Clean
Patrick
(Jeep owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(Honda owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jody
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mendy
(Cadillac owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Wanda
(GMC owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wouldn't have anyone else work on my car. Thank You!
Customer Service - 5.0/5.0
Returned Clean
Lindsay
(Chevrolet owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excel did an awesome job fixing my hail damage. They did it in a timely manner and answered all my questions. I would highly recommend them.