Fair Auto Body & Collision, LLC

4.9 (380reviews)
97%
17 Highland Cove Drive,  Highland,  AR  72542

In operation 8 years.

With over 45 years of hands-on experience and a keen eye for detail, customer satisfaction is Fair Auto Body & Collision’s number one goal. We treat every customer who walks through our door as if they are our only customer, ensuring personalized and dedicated service every time. Your happiness and peace of mind are our top concerns, and we go above and beyond to ensure you leave our shop completely satisfied with our work. We understand that navigating the aftermath of an accident can be overwhelming. That’s why we prioritize building solid relationships with insurance agents, the companies they represent, adjusters, and even the secretaries who answer the phones. These partnerships are integral to providing superb service to our clientele, making the repair process as smooth and hassle-free as possible for you. At Fair Auto Body Collision & Repair, you can trust that your vehicle is in expert hands. Our team is committed to restoring your car to its pre-accident condition, ensuring

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (380)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The level of professionalism and friendliness of the team is frequently highlighted, with customers feeling treated like family rather than just a transaction. Communication throughout the repair process is a standout strength, as customers appreciated being kept informed at every stage. Timeliness is another key positive, with several customers noting repairs were completed ahead of schedule. A few customers noted minor concerns, including a repair taking longer than initially estimated and a small alignment issue with a wind deflector, as well as residual vehicle warning indicators following repair. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommend the shop.
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"... with getting a rental car picked up and dropped off. My car looked like new! Could not tell there was any damage. Amazing staff...very compassionate in making sure ..." Read more
"... recommend for their amazing customer support and their repair work was excellent." Read more
"... Treated me like a family member and not a dollar sign. The quality of work was great and professional, and done in a very short amount of time.They did ..." Read more
"Love the work quality and customer service!!"
"The work is excellent!! The front grill replacement and paint looks so good!! Thank you!!"
"... Body did an excellent job on our RAV4 repair. They kept in contact and finished ahead of schedule. I highly recommend Fair Auto Body." Read more
"Easy to work with and coordinate with insurance. Repair completed quicker than estimated and it looks great!"
"... so pleased with the service and professionalism. They had my truck ready in record time. Thank you" Read more
"... came in damaged and they had to get a replacement they still had my vehicle ready by the expected date, repaired beautifully." Read more
"I was a day late dropping it off and they finished a day early"
"Very professional. They kept me updated through the whole process. They were very kind and explained everything and ..." Read more
"Communication was above reproach. They walk you through all necessary steps and scenarios."
"Always in contact with me with up dates and everything"
"Text were provided during the entire process"
"Good, quality work, fast friendly service. They keep you well informed too."

My Experience

My Experience

Thank you all so much, the truck looks great! You guys always do amazing work, and take such good care of the people and the vehicles. It is noticed and appreciated the attention to detail and the pride that goes into repairing every vehicle we have ever brought in. From the welcome you get when you walk in, to picking up your vehicle at the end, the entire experience is stress free and you keep us informed along the way. we recommend Fair auto body to everyone we know. It is rare to find such good people in this day and age. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent, excellent excellent!!!

My Experience

You d I d an amazing job ! Ty

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Repair Quality

Did good work.

Customer Service

Excellent

Returned Clean

My Experience

Car looks great

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They are my go to body shop

Repair Quality

Car looks great

Customer Service

Returned Clean

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Repair Quality

We couldn't found a better shop to have our truck worked on TY Fair auto Body

Customer Service

Returned Clean

My Experience

There were some bumps in the road but Fair Auto Body’s owner, Jimmy worked diligently to keep things on track. Thanks Jimmy for your expertise. Great job. Denise is very happy to have her wheels back. God bless you.

Likely to Recommend

Only repair shop in town for me.

Repair Quality

Fair auto body did a great job of obtaining parts and then completing to repair in a timely fashion. Thank Jimmy for a great job.

Customer Service

Returned Clean

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Repair Quality

They did an amazing job! I would refer them to anyone!

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Returned Clean

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My Experience

Very professional. They kept me updated through the whole process. They were very kind and explained everything and made the whole process easy for me even with getting a rental car picked up and dropped off. My car looked like new! Could not tell there was any damage. Amazing staff...very compassionate in making sure their clients are well taken care of. Highly recommend and would use again!

Likely to Recommend

Highly Recommend!

Repair Quality

Great people! Kept me informed through it all. My car looks amazing...like nothing ever happened! Which is exactly what you want! Highly recommend!

Customer Service

Very friendly and professional!

Returned Clean

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Repair Quality

Should be a 12

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My Experience

Fair Auto Body did an excellent job on our RAV4 repair. They kept in contact and finished ahead of schedule. I highly recommend Fair Auto Body.

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This is Mary Kelley you done a good job on my car

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Customer Service

Returned Clean

My Experience

They did a very good job completely happy

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Repair Quality

They did a great job I wouldn’t use anyone else in this area

Customer Service

Always in contact with me with up dates and everything

Returned Clean

My Experience

Great service. Good work and attention to detail. Very helpful in helping provide a ride home. Thank you.

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Repair Quality

Great job and good people. Thank you.

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Returned Clean

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My Experience

The BEST!

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Returned Clean