Falk Auto Body and Glass
In operation 66 years, 31 years at this location.
Falk Auto Body & Glass has been in business since 1958. Marvin Falk started Falk Auto Body in Zumbrota, MN, and his son Don Falk carried on that business to Red Wing. The shop in Zumbrota is still thriving under new ownership. In 2019 Mike & Chris Albers took over the active ownership role at Falk Auto Body in Red Wing, although Don and Nancy were still serving as advisors and supporting the shop as needed. As of 2022, Don and Nancy were able to officially retire and pass on their legacy to Mike & Chris as the sole owners of Falk Auto Body & Glass. We are proud to continue to serve our community with the best customer service and quality work every day. We also look forward to continuing Marvin's legacy and vision for many more years to come. We offer full-service collision repair. Our long-term technicians who are always getting certified in the latest technologies. Our management staff is dedicated to taking care of you and will handle your repairs from start to finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good workmanship, came highly recommended.
Repair Quality - 5.0/5.0 -
Looks great, but I am not Anette, I simply brought the car in.
Customer Service - 5.0/5.0 -
Lorenzo was quite helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Good info was shared when I called to ask about status of repairs, but I also asked if I could get an update at the end of the week since I didn’t have a rental, and nobody followed up. Only after I called on Monday morning did I get confirmation it would be done that afternoon. This could be interpreted as a customer whining, but your asking for feedback, so just being honest, it’s a huge inconvenience not having your vehicle, so being kept informed goes a long way to alleviate some of the stress of coordinating work commute, etc. when you’re without a vehicle. Thanks
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything looks good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very happy with the quality of the work they did on our business vehicle. It was a big job, and they were super communicative during the entire process. They worked really well with our insurance company and got us scheduled quickly. We would highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car seems fine, just all the revisions and time table changes. I know VW is different. Customer service was very good.
Customer Service - 5.0/5.0 -
Thank you for everything you did
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have already shared & added to refer anyone who needs repairing to You!
Repair Quality - 5.0/5.0 -
Customer service Excellent. Communication and progress with my car with repairs was beyond what ever I have had at other repair shops! Plus a front seat vacuum & clean up to boot! Very impressed. My repair looks as if nothing ever was damaged and all completed in a timely matter. Will highly recommend to others!! Keep up the great work- keep communicating to your customers they certainly feel important!
Customer Service - 5.0/5.0 -
Excellent customer Service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t think of anything that Faulk Auto could have better! The customer service was great and the body work they did seem perfect to my eye.
Customer Service - 5.0/5.0 -
The insurance company worked seamlessly with Faulk, the owners and front desk were great. They had alternative transportation available for me and kept me up to date on how my car was progressing.
Likely to Recommend - 5.0/5.0 -
Great customer service, called to give updates when they were available, great quality of work and short repair timeline. Detailed car inside and out which was a nice surprise. We have used use services prior to this and will continue to if services are needed. Highly recommend.
Repair Quality - 5.0/5.0 -
Great customer service, called to give updates when they were available, great quality of work and short repair timeline. Detailed car inside and out which was a nice surprise. We have used use services prior to this and will continue to if services are needed. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the communication about my car repair.
Customer Service - 5.0/5.0 -
Everyone was so nice and helpful.
My Experience - 5.0/5.0 -
Great Service and work. Jeep looks better than before the accident. Would never go anywhere else for service. Thanks Again!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Called when the parts got ordered to the very end. So polite.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Falk to everyone!
Repair Quality - 5.0/5.0 -
Great service and communication! Always kept me current with the process and expected completion date! Repairs were done in a timely manner and everything looks and works great!
Customer Service - 5.0/5.0 -
I felt like a priority which kept me feeling at ease!