Falvey's Motors Inc.

4.7 (562reviews)
94%
395 W. Thames Street,  Norwich,  CT  06360

In operation 83 years.

We are a family owed business and a full dealership. We are a high-volume shop and provide quality work to all of our customers. Falvey's Motors Collision Center is a direct repair shop for seven major insurance companies and offer lifetime warranty on workmanship which is Paint and Repair. This collision center is a clean and well-organized shop, and we are proud to serve the public.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (562)

My Experience

Quedé muy satisfecho con tan buen trabajo muchas gracias por su servicio

Likely to Recommend

Repair Quality

I was almost satisfied with the quality of repair until I noticed a large light oily stain on my new light egg color driver seat. It almost looks like oily pants seat on it. In addition, there is a long surface scratch on the new glass or trim near the driver’s side by the gear shifter area.

Customer Service

Returned Clean

My Experience

10 out of 10 highly recommended professionals . Done in a timely manner and proved the insurance wrong when they said my vehicle was totaled. Long story short I got my car back and am very satisfyied. All friends and family please go here.

Likely to Recommend

Repair Quality

Totally satisfied with my experience! Would definitely recommend friends and family

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Falvey uses a nice system that gets you in and let's you know what is needed in detail. They also sent text messages to update my vehicle's progress ( Pretty Nice) . Once again my car looks brand new. Thank You Falvey's Motors.

Likely to Recommend

I'll pass on the good word.

Repair Quality

Very nice system to get you in and out. Final results was fabulous. Thank you my vehicle looks great.

Customer Service

Sent several texts to inform me of the repair of the project. Sweet.

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Very fast, professional. Car repaired in one day looks great and very clean.

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Repair Quality

Very fast Perfectly done and my car was cleaned beautifully

Customer Service

Thorough work,friendly staff

Returned Clean

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Repair Quality

Customer Service

I’m very satisfied

Returned Clean

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Repair Quality

The staff was very courteous and helpful. I have no complaints except I do think it was a little expensive.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My car was finished in a timely fashion.The staff was very friendly from start to finish.I got my car back.It looks beautiful.It was clean on the inside and smelled wonderful.I'm very appreciative of the great work they did.

Likely to Recommend

Good

Repair Quality

Very nice

Customer Service

They are very good and good service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Galleys took good care of my car. I was rear ended and needed a whole new backside. They made sure to set everything up correctly as far as getting me a rental car and made repairs quickly! Thank you!

Customer Service

Everyone at Falveys was very pleasant and the owner and receptionist both kept in contact with me about any updates I needed to be given. Every call was very friendly and they even dumbed it down for me as far as putting their jargon into layman’s terms without being condescending so I would completely comprehend what was going on. Thank you!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The trim around the tires was glued in place and is now popping off/peeling off my car everything else was done nicely except the trim around my tires it was obviously rushed and less then a week after getting my car back is now peeling off my car

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean