Family Ford Car Care Center
Family owned dealership collision repair facility Icar Gold shop. Here at Family Ford we repair all makes and models we are Ford Aluminum Certified and have all the latest repair equipment to repair your vehicle back to the OEM quality!!!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Both Susan and Craig showed concern that our car would be fixed as soon as possible and that we would be happy with the work when completed. They kept in close contact calling to give us updates and returning our calls promptly when we had questions.
Likely to Recommend - 5.0/5.0 -
They were knowledgeable, direct and considerate.
Repair Quality - 5.0/5.0 -
At this time (2 days after pickup) all appears well done. Lauren Mount
Customer Service - 5.0/5.0 -
Extremely courteous, clear, efficient and timely personnel. Kudos to Susan and Craig for helping us through this anxious time. Lauren Mount
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks better then when I drove it off the lot!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, the auto body team was great to work with, courteous and professional. In my case, I needed my car repaired sooner than expected. My daughter was taking it back to school with her. They were able to squeeze us in and repaired the car as promised and on schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was in a tough time crunch. My daughter needed the car to go back to school and they worked with me to squeeze in my repair.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very pleasant to work with didn?t keep me posted when job was delayed because parts were not in
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Craig Testa was excellent in the whole process from estimate of repairs to scheduling the work. The quality of work was outstanding and done in a timely manor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
NOT a well done job. over charged me. part missing on car. paint finish poor / imperfections / not complete, bare metal under hood. moisture in new head lamp. bumper not installed correctly. Question: Is there a Quality Control inspector in your process?
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not sure because it has been almost 3 months and I still haven't gotten my truck back and whenever I leave a voicemail I never get a call back until I call again the next day
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Craig, from the body shop, was excellent to work with, very friendly and very accommodating! I really appreciated that he treated me like a valuable customer.
My Experience - 0.0/5.0 -
I was not given new parts.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for a job well done..looks great!! And thank you to Craig Testa for making my expierence easy and stress free!