Faulkner Collision Center of Lancaster
In operation 51 years.
2025 & 2024 #1 BEST BMW Collision Center in the Country by BMW of North America. We are the only Fully BMW, Porsche, TESLA and Volvo Certified Repair Center in Lancaster County. We are also fully aluminum certified and I-CAR Gold certified. Our collision center is known for its expertise, honesty, and stellar service. Here at Faulkner Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Would recommend to friends and family.
Repair Quality - 5.0/5.0 -
Top notch service from my first inquiry about an insurance claim to the day I picked up the car after all the bodywork and paint job had been done.. the car looked like it was 'new',
Customer Service - 5.0/5.0 -
Alysse Ahearn provided best in class customer service with the timely updates on the status of the repairs, next steps and estimated completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Work quality is excellent. Well trained staff on my Chevy Bolt Euv. No concerns for quality
Repair Quality - 5.0/5.0 -
Totally satisfied with the repair. Parts used were painted super well. Very satisfied with the overall work and customer service!
Customer Service - 5.0/5.0 -
Excellent. Clear communication. No issues at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was fast and high quality. It looks like the accident never happened.
Customer Service - 5.0/5.0 -
The service was fast and high quality. It looks like the accident never happened.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very professional. Kept me updated daily. Till the car was finished. They had to order a door 3 different times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.5/5.0 -
Great job.!
Likely to Recommend - 5.0/5.0 -
I have my other vehicle in there now for repairs. I think that says it all.
Repair Quality - 5.0/5.0 -
The support, follow up during the process and quality of repair was spot on.
Customer Service - 5.0/5.0 -
communication was top notch
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Everything is good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do fantastic work.
Repair Quality - 5.0/5.0 -
My car looks fantastic! The people here are very friendly and treated me like a person, not a number.
Customer Service - 5.0/5.0 -
The staff was very friendly and extremely helpful and really explained everything in great detail.
Likely to Recommend - 5.0/5.0 -
Very satisfied with my experience with Faulkner
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was well done.
Customer Service - 5.0/5.0 -
Daily emails
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated Alyse’s nearly daily progress reporting on the status of my x3. Keeping me updated made me realize how important my business was to Faulkner Collision Center. Thank you!