Faulkner Collision Specialists

4.9 (1,893reviews)

97%

(215) 698-8700

9986 Gantry Rd, Philadelphia, PA 19115

97%

See Photos

9986 Gantry Rd
Philadelphia, PA 19115

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Instant Estimate

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About Faulkner Collision Specialists

See Photos

9986 Gantry Rd
Philadelphia, PA 19115

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 56 years.

Our Commitment. Commitment to the customer. This is the idea in which all Faulkner Collision Specialist's live by. We are committed to delivering to you the best body shop service you have ever experienced. We strive to constantly improve our services and facilitie to not only lead the industry, but serve you better. We will have the best up-to-date equipment and facilities possible. We continually refine our processes to make repairs quicker and better. Each repair is treated uniquely and differently, just as each customer is unique. We promise that your car will be given all the time and effort necessary to provide it with the best repair process possible. In the end, you will be surprised with how amazing each and every repair done at Faulkner Collision Specialist's turns out. In addition, our service representatives and technicians are trained to deliver you equal quality assistance the moment you reach our doors. We will become your collision center of choice.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Cadillac CT6

Corvette C8

GM Electric Vehicles

Honda

I-Car

Subaru

Call

Website

Reviews (1,893)

Sort By:
Newest
Rating

1,694 Customers Rated

5 Stars

81% Complete

(1534)
4 Stars

5.9% Complete

(112)
3 Stars

0.6% Complete

(12)
2 Stars

0.8% Complete

(15)
1 Star

0.2% Complete

(4)
< 1 Star

0.9% Complete

(17)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted how staff kept them informed at every stage through calls, texts, and app updates, making stressful situations feel manageable. Repair work was frequently described as flawless, with vehicles returned looking brand new, often cleaner than expected. Customers appreciated the professionalism, attention to detail, and genuine care shown throughout the process. Several noted vehicles were completed ahead of schedule, exceeding expectations. A few customers mentioned areas for improvement, including more consistent proactive updates when delays occurred, ensuring all repairs were fully completed before vehicle return, and maintaining vehicle cleanliness standards throughout the service process.

Select to learn more

Service Quality
Timeliness
Communication

"Looks like new and no signs that work was done."

"... their services when it comes to vehicle repairs!!! They do an outstanding job!!!" Read more

"Beautiful job. Better than I ever expected."

"My passenger car door was not fully fixed correctly. The door doesn't lock, mirror isn't aligned and it ..." Read more

"Repair done quickly. Car returned clean inside and out."

"Vehicle was ready days sooner than expected."

"My vehicle was ready four days ahead of the scheduled date which is another reason why l am so pleased with ..." Read more

"Excellent service! My car was repaired in just 5 days, exactly as promised."

"It changed 3 times"

"The regular updates via calls and texts made this experience a lot less nerve racking on my end."

"Updates were very well communicated and deadlines were met. Impressive!!"

"It was not good at all. No communication, lack of updates on the app prior to scheduled date had passed and even after multiple attempts to get ..." Read more

"Got a few messages - then they stopped and I had to be proactive to get updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Looks like new and no signs that work was done."

"... their services when it comes to vehicle repairs!!! They do an outstanding job!!!" Read more

"Beautiful job. Better than I ever expected."

"My passenger car door was not fully fixed correctly. The door doesn't lock, mirror isn't aligned and it ..." Read more

"Repair done quickly. Car returned clean inside and out."

"Vehicle was ready days sooner than expected."

"My vehicle was ready four days ahead of the scheduled date which is another reason why l am so pleased with ..." Read more

"Excellent service! My car was repaired in just 5 days, exactly as promised."

"It changed 3 times"

"The regular updates via calls and texts made this experience a lot less nerve racking on my end."

"Updates were very well communicated and deadlines were met. Impressive!!"

"It was not good at all. No communication, lack of updates on the app prior to scheduled date had passed and even after multiple attempts to get ..." Read more

"Got a few messages - then they stopped and I had to be proactive to get updates."

Marie (Hyundai owner) reviewed 8/10/26

The staff were friendly and the repair process was done efficiently and in a timely manner.

James (Honda owner) reviewed 8/10/26

Great customer service

John (Honda owner) reviewed 8/10/26

William (GMC owner) reviewed 8/7/26

Did excellent work and also washed outside of car

Excuse

Always kept me informed

Gerard (Honda owner) reviewed 8/7/26

I had to bring my car in for a rear-end repair. Joe handled everything smoothly from the estimate to the pickup. I was updated on the app, text message, and phone call. Joe even got my car back early! Thank you and I will be recommending/using Faulkner collision, if need be.

Kreshnik (Hyundai owner) reviewed 8/6/26

Great experience at Faulkner Collision.Eric was so helpful and professional.

Jacob (Toyota owner) reviewed 8/3/26

Lydia (Acura owner) reviewed 8/3/26

JOHN was very professional. He was a pleasure to work with. The process was fast.

The repair was fast and John my advisor was a pleasure to work with.

John was a pleasure to work with all questions

Mona (Infiniti owner) reviewed 8/3/26

Dave was courteous, responsive and informative throughout the process. My car was returned earlier than expected also. The work on the car was done well.

They were honest and economical.

The worked performed was done very well.

Dave was friendly, courteous and professional.

Kylie (Toyota owner) reviewed 8/3/26

Fabio (Acura owner) reviewed 7/29/26

Good. Jab

Myles (Cadillac owner) reviewed 7/28/26

John Stella and his staff are exemplary. I have been a consumer for at least 6 years. It is good to see a few businesses still exist and can get things done right.

Kara (Honda owner) reviewed 7/27/26

Car came back looking brand new and John was great to work with!

Amy (Hyundai owner) reviewed 7/27/26

Eric was professional, explained everything in detail and communicated with me every step of the way. My car was also completed ahead of schedule.

Thomas (Mazda owner) reviewed 7/24/26

Eric was great to work with. He communicated with me throughout the whole process.

Cheryl (Honda owner) reviewed 7/24/26

Already recommended to a family member….. David was incredibly helpful and informative through this journey

Ricardo (Toyota owner) reviewed 7/24/26

They did a great job. I really appreciate it. Thank you so much.

Very happy with the job you guys did thank you so much

Great

George (Infiniti owner) reviewed 7/23/26

Emily (Honda owner) reviewed 7/23/26

Marilyn (Mazda owner) reviewed 7/20/26

Immediate response. None stressful experience. Very good work.

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Faulkner Collision Specialists

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Faulkner Collision Specialists

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,893)

1,694 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0