Faulkner Collision Specialists

4.9 (1,907reviews)
97%
9986 Gantry Rd,  Philadelphia,  PA  19115

In operation 56 years.

Our Commitment. Commitment to the customer. This is the idea in which all Faulkner Collision Specialist's live by. We are committed to delivering to you the best body shop service you have ever experienced. We strive to constantly improve our services and facilitie to not only lead the industry, but serve you better. We will have the best up-to-date equipment and facilities possible. We continually refine our processes to make repairs quicker and better. Each repair is treated uniquely and differently, just as each customer is unique. We promise that your car will be given all the time and effort necessary to provide it with the best repair process possible. In the end, you will be surprised with how amazing each and every repair done at Faulkner Collision Specialist's turns out. In addition, our service representatives and technicians are trained to deliver you equal quality assistance the moment you reach our doors. We will become your collision center of choice.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Subaru

Reviews (1,907)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted how staff kept them informed at every stage through calls, texts, and app updates, making stressful situations feel manageable. Repair work was frequently described as flawless, with vehicles returned looking brand new, often cleaner than expected. Customers appreciated the professionalism, attention to detail, and genuine care shown throughout the process. Several noted vehicles were completed ahead of schedule, exceeding expectations. A few customers mentioned areas for improvement, including more consistent proactive updates when delays occurred, ensuring all repairs were fully completed before vehicle return, and maintaining vehicle cleanliness standards throughout the service process.
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"Looks like new and no signs that work was done."
"... their services when it comes to vehicle repairs!!! They do an outstanding job!!!" Read more
"Beautiful job. Better than I ever expected."
"My passenger car door was not fully fixed correctly. The door doesn't lock, mirror isn't aligned and it ..." Read more
"Repair done quickly. Car returned clean inside and out."
"Vehicle was ready days sooner than expected."
"My vehicle was ready four days ahead of the scheduled date which is another reason why l am so pleased with ..." Read more
"Excellent service! My car was repaired in just 5 days, exactly as promised."
"It changed 3 times"
"The regular updates via calls and texts made this experience a lot less nerve racking on my end."
"Updates were very well communicated and deadlines were met. Impressive!!"
"It was not good at all. No communication, lack of updates on the app prior to scheduled date had passed and even after multiple attempts to get ..." Read more
"Got a few messages - then they stopped and I had to be proactive to get updates."

Likely to Recommend

Repair Quality

Customer Service

My Experience

We are absolutely thrilled with the work done on our Subaru. The repairs are completely seamless. We were so impressed with your professionalism and attention to detail. Much gratitude to John and the entire staff for all of your hard work. We appreciate you and will recommend your business to all of our family and friends. Thank you so much.

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Returned Clean

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Returned Clean

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Efficient, polite and very professional. I was very pleased with the service and results.

Customer Service

Returned Clean

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Repair Quality

Well done

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Returned Clean

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Returned Clean

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I already told family and friends about you guys

Repair Quality

Great work and quick

Customer Service

My Experience

Very happy with the service, work and experience.

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Repair Quality

Customer Service

Returned Clean

My Experience

Professional. Informative. Personable

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Had good experience. Would recommend to a friend

Repair Quality

Friendly and professional

Customer Service

Personable. Professional

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Repair Quality

David from Faulkner Collision was amazing to work with. The work completed is great!

Customer Service

My Experience

I had to bring my car in for a rear-end repair. Joe handled everything smoothly from the estimate to the pickup. I was updated on the app, text message, and phone call. Joe even got my car back early! Thank you and I will be recommending/using Faulkner collision, if need be.

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Returned Clean

My Experience

The staff were friendly and the repair process was done efficiently and in a timely manner.

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My Experience

Great customer service

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Did excellent work and also washed outside of car

Repair Quality

Excuse

Customer Service

Always kept me informed

My Experience

Great experience at Faulkner Collision.Eric was so helpful and professional.