Faulkner Subaru Collision of Union Blvd
In operation 22 years.
The Faulkner Organization, a family business, is committed to serve the automotive needs of our communities while providing the highest quality customer and employee experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The vehicle was handed to us all dirty inside and out it was not cleaned after the repairs. Full of dust particles
My Experience - 5.0/5.0 -
AJ was very polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AJ and receptionist was very polite and helpful. 3rd vehicle serviced there thru the years and never had and issue and always satisfied with the work done there.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done, thank you.
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car was dropped off with a full tank of gas and was more than half empty upon return. This doesn't make sense since the car should not have been driven.
Likely to Recommend - 0.5/5.0 -
My car was clearly driven my one or several members of the staff. I had dropped it off at 1642 miles, as documented in their bill of sale. After completion, they documented 1819 miles. 3/4 of a tank of gas was also missing, since it was dropped off with a full tank of gas, prior to repair. When questioned about it, the estimator and general manager changed their story. They claimed that the "in" mileage was from the estimation 10 days prior, that I must have driven it. Why would I drive a damaged vehicle around? They originally offered to review tge cameras that are on the lot, and then rescinded.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work.
Repair Quality - 5.0/5.0 -
My car looks perfect like before I was hit.
Customer Service - 5.0/5.0 -
Friendly, considerate, and very helpful. The receptionist was wonderful. She stayed on the phone to guide me to Faulkner's location. I get lost very easily.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
no issues
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Not going to a collision repair company before, I was very pleasantly surprised with the total experience! The price was very reasonable as well. It was a pleasure dealing with Matt. He was very accommodating and calm making my experience a pleasure.
Repair Quality - 5.0/5.0 -
Excellent work done in a very timely way and a very pleasant way!
Customer Service - 5.0/5.0 -
Excellent in all ways!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recomended
Repair Quality - 5.0/5.0 -
Amazing job! And very profesional.
Customer Service - 5.0/5.0 -
Very good very fast
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Took a month to finish. Coolant light continues to go on.
Customer Service - 2.5/5.0 -
I felt like I had to call multiple times for updates. When my rep was on vacation for a week, I was unable to get an answers from reps who were covering.