Ferman Collision Center of North Tampa
In operation 126 years, 39 years at this location.
Serving Guests for 126 Years, Including 39 Years at This Location Ferman Collision Center of North Tampa is proud to be part of an automotive legacy that has served Guests for more than 126 years. For nearly four decades at this location, our team has helped drivers return to the road with confidence through quality collision repairs, exceptional customer care, and a dedication to restoring vehicles to their pre-accident condition. As an I-CAR Gold collision repair facility, we are equipped to repair all makes and models and hold manufacturer certifications for Acura, Honda, Nissan, Kia, and Hyundai. Whether you need minor repairs or extensive collision work, our team is committed to providing a smooth, professional experience backed by the Ferman standard of excellence.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've had three vehicles repaired in the past year with Ferman, as always the work they performed was great, and Mooney our damage estimator was easy to work with. No issues, great repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
If I had known you were gonna charge me extra for using a credit card ahead of time, I would’ve made arrangements to pay you by some other means. I should’ve been told.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
As there are new scratches on the driver side. I hadn’t gone two or three blocks from the building and my gas light went on. I was not notified until I was told my car was ready on what you would charge me if I use my credit card it was in the afternoon in Florida Avenue is very busy so I paid my credit card and paid the extra money if I had known, I would’ve made arrangements beforehand.
Customer Service - 4.0/5.0 -
I left several messages and nobody
My Experience - 5.0/5.0 -
I had a great experience with Ferman Collision North. Moon was professional, friendly, and helpful throughout the entire repair process. The work was done very well, and I was kept informed along the way. I really appreciate his excellent customer service and would definitely recommend Ferman Collision North to others. Thank you for making the whole experience so smooth!
Likely to Recommend - 0.5/5.0 -
Would not recommend this shop or use this shop again in the future, thankfully there are other shops. Quality should be your number one priority.
Repair Quality - 0.5/5.0 -
The repair was not completed properly, vehicle was not properly tested for issues before being released back to me.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were great. The car was returned in very clean condition. Staff was very friendly.
Likely to Recommend - 5.0/5.0 -
Car looks great. Returned immaculate.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good work wised though it would be better communication with insurance on bill
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had to return to the shop 4 times before I was somewhat satisfied with the repair. Each time they called and told me my vehicle was ready there were still highly visible issues, so much that I had to ask to get the manager involved. The second time the manager told me that before they called me back she would inspect the vehicle herself before calling me to pick it up. When I showed up the third time there were 2 more issues with the door lock not working on the passenger side and the door handle not sitting flush. She apologized and asked me to bring it in a 4th time since I had already transferred 2 car seats into the vehicle. There seems to be no Quality department there. I’m not a professional in the industry but if I can walk up and immediately see issues then they should be discovered before I am even called in to pick up my vehicle. I spent time away from work and extra gas driving back and forth 4 different times. There was nothing done to assist with any of that. All I was given was an invoice to pay the rest of the deductible and I made sure to tell the manager that my experience was not good. All she could do was smile.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I found Mr. Moonie to be very pleasant and extremely helpful. I am very happy with the workmanship on my car.
Returned Clean
My Experience - 0.0/5.0 -
I already discussed with the manager and it has been addressed.
Likely to Recommend - 3.5/5.0 -
For repair works absolutely. I would only earn them about communication
Repair Quality - 3.5/5.0 -
Repair work.was great. Communication was poor.
Customer Service - 1.0/5.0 -
I left them alone as I knew it would be at least a week. But then I had to call to get status updates and left 2 messages and called several times in order to speak to person handling the repair process.
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful! Especially Jacob. Always returned my calls and answered all of my questions. Wonderful experience!
My Experience - 5.0/5.0 -
Vehicle looks great, just like last time. I appreciate Mike’s efforts to keep me informed and the quality work
My Experience - 0.0/5.0 -
Hey guys I just noticed that my left side headlight and blinker are not functioning, I'm not sure what happened there but I'm going to have to check that out tomorrow and see if something's unplugged
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I fill out a survey each time my car has had to visit this shop. Too many by my count. I always express my appreciation to the people who work there. They are friendly and courteous as well as professional in dealing with me. There work is exceptional and never a problem. I tell them I will never let another collision shop touch my car. Jake let me know every couple of days how the work was progressing. Thanks to the entire team for making me a satisfied customer.
Customer Service - 5.0/5.0 -
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