Fern's Body Shop Inc.
2 Canal St.,
Lisbon Falls,
ME
04252
USA
In operation 63 years, 11 years at this location.
We are a family-owned, local business that has been well known and trusted in the community for over 60 years. We work hard to ensure that you and your car receive the best treatment throughout the entire collision repair process.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism, friendliness, and knowledgeability of the staff are frequently highlighted, with customers expressing strong trust and loyalty. Communication throughout the repair process is widely appreciated, with customers noting they were kept informed at every stage. Timeliness is another strong point, as many vehicles were completed ahead of schedule. A few customers mentioned minor cleanliness concerns inside the vehicle and isolated finish details, reflecting their high expectations. Overall, the shop enjoys outstanding customer loyalty, with many stating it is the only repair shop they trust.
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Service Quality
"The quality of the repair was impeccable. Fern's takes pride in a job well done."
"... actually being able to match the paint tints, and doing a proper repair without cutting corners. Having industry background in OEM and Aftermarket ..."
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"After an unfortunate incident with a trailer, the side of my car looks brand new and I could not be happier! The paint matches beautifully a tricky blue and ..."
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"They did a fantastic job fixing up my car it looks brand spanking new. I appreciate every thing that they've done to my ..."
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"... satisfied. All repairs were done in such a way that I cant even tell there was damage! Will definitely use Fetns for any body work needed in my vehicles."
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"Work was completed a week ahead of schedule."
"Way ahead of schedule. Grateful for that!"
"I needed it by Thursday evening, and I had it on Wednesday"
"It was done 2 days early"
"They did a fantastic job ensuring we were back in our vehicle in timely manner."
"They were constantly in touch with me, keeping me aware of exactly what was going on with my vehicle."
"Communication with Fern's was easy and responsive."
"There was constant communication throughout the time and I never felt o couldnt call to ask how things were moving."
"Ferns was excellent about communicating the process before and during the repair process"
"My car was fixed in a timely manner and the staff communicated with me at every point. I was also given a complimentary ride to my house ..."
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Andrea
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gregg
(Mazda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Peter
(Toyota owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0 -
I will recommend you to anyone I know that needs car repairs.
Repair Quality - 5.0/5.0 -
They did an excellent job and in a very timely way. I am very satisfied and would recommend them to anyone!
Customer Service - 5.0/5.0 -
The repair shops personnel were very courteous and efficient with the way they repaired my car and kept me informed about where they were in the process.
James
(Toyota owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christina
(Mazda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thad
(Toyota owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Toyota owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Germs Auto body has al and s done a great job
Returned Clean
Justin
(Dodge owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Marcel was great
Returned Clean
Sally
(Chevrolet owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Linda
(Subaru owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Chrysler owner)
reviewed 7/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chad
(Ford owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bruce
(Ford owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Hal
(GMC owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
Excellent quality work…TY
Customer Service - 5.0/5.0 -
Very polite and professional!
Returned Clean
Ken
(Volkswagen owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection, as always! Have worked with Fern's for all our family vehicles for almost 10 years. The difference is actually being able to match the paint tints, and doing a proper repair without cutting corners. Having industry background in OEM and Aftermarket custom manufacturing for automobiles, I can confirm Fern's sets the bar!
Customer Service - 5.0/5.0 -
Always spot on!
Returned Clean
Kelly
(Kia owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amy
(Toyota owner)
reviewed 7/1/26
Likely to Recommend - 5.0/5.0 -
100% Super easy process for every step - thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Thomas
(Ford owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Honda owner)
reviewed 6/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Holly
(Chevrolet owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0 -
I recommend Ferns for all Auto body work