Fern's Body Shop Inc.
2 Canal St.,
Lisbon Falls,
ME
04252
USA
In operation 63 years, 11 years at this location.
We are a family-owned, local business that has been well known and trusted in the community for over 60 years. We work hard to ensure that you and your car receive the best treatment throughout the entire collision repair process.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting that vehicles were returned looking brand new and that damage was virtually undetectable. The professionalism, friendliness, and courteous nature of the staff are frequently highlighted, along with their ability to make the repair process smooth and stress-free. Communication is a standout strength, with customers appreciating being kept informed throughout the process. Timeliness is another key positive, as many vehicles were completed ahead of schedule. Customers also appreciated the added touches of returning vehicles cleaner than expected. One customer noted a preference to be addressed directly as the vehicle owner rather than through their spouse, reflecting a desire for personalized attention. Overall, the shop enjoys strong loyalty, with many customers expressing they would not trust their vehicles anywhere else.
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Service Quality
"Perfection, as always! Have worked with Fern's for all our family vehicles for almost 10 years. The difference ..."
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"The quality of the repair was impeccable. Fern's takes pride in a job well done."
"... have multiple vehicles repaired over the years and Ferns has always done exceptional work."
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"... but on the inside, there was more work needed and they made sure my car was safe and functioning properly and looked good too! Thank you!"
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"The repair work looks great, its difficult to even know the car was ever in an accident. The repair work makes the the vehicle appear in original ..."
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"Over month earlier than expected"
"Way ahead of schedule. Grateful for that!"
"They gave me a time and it was done"
"I needed it by Thursday evening, and I had it on Wednesday"
"A week before estimated time. Which I found to be lovely."
"They were constantly in touch with me, keeping me aware of exactly what was going on with my vehicle."
"... and efficient with the way they repaired my car and kept me informed about where they were in the process."
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"There was constant communication throughout the time and I never felt o couldnt call to ask how things were moving."
"Communication with Fern's was easy and responsive."
"good clear communication"
Chaya
(Hyundai owner)
reviewed 8/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Toyota owner)
reviewed 8/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always satisfied with the professionalism and quality of work done at Fern’s.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Candice
(Kia owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately we’ve had to have multiple vehicles repaired over the years and Fern’s has always done exceptional work.
Customer Service - 5.0/5.0
Returned Clean
Gail
(GMC owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Andrea
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gregg
(Mazda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Peter
(Toyota owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0 -
I will recommend you to anyone I know that needs car repairs.
Repair Quality - 5.0/5.0 -
They did an excellent job and in a very timely way. I am very satisfied and would recommend them to anyone!
Customer Service - 5.0/5.0 -
The repair shops personnel were very courteous and efficient with the way they repaired my car and kept me informed about where they were in the process.
James
(Toyota owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christina
(Mazda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thad
(Toyota owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Toyota owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Germs Auto body has al and s done a great job
Returned Clean
Justin
(Dodge owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Marcel was great
Returned Clean
Sally
(Chevrolet owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Linda
(Subaru owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Chrysler owner)
reviewed 7/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chad
(Ford owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bruce
(Ford owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Hal
(GMC owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
Excellent quality work…TY
Customer Service - 5.0/5.0 -
Very polite and professional!
Returned Clean
Ken
(Volkswagen owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection, as always! Have worked with Fern's for all our family vehicles for almost 10 years. The difference is actually being able to match the paint tints, and doing a proper repair without cutting corners. Having industry background in OEM and Aftermarket custom manufacturing for automobiles, I can confirm Fern's sets the bar!
Customer Service - 5.0/5.0 -
Always spot on!
Returned Clean
Kelly
(Kia owner)
reviewed 7/6/26