Ferris Chevrolet Inc.
In operation 56 years.
FERRIS CHEVROLET IS A FAMILY OWNED AND OPERATED FACILITY SPECIALIZING IN AUTOMOTIVE COLLISION REPAIR
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good and propmt service, customer service was excellent ill always recommend you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
Excellent work , Frankie in body shop was so polite And helpful amazing young woman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and knowledgeable
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Choose them because of what they said they were going to do but they didn’t replace side panel like they said they would no call to me found out when I picked up my car. Also found out it was done by survey coming up on my text messages so I called them and they told me it was done. They didn’t call me which is very poor customer service in my opinion. Work was excellent can tell were repaired if look close . Car was cleaned, if I was grading work it would get a 9.
Customer Service - 2.5/5.0 -
Work 9 customer service 5
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car repair looks brand new, you guys did an awesome job! Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I mainly chose Ferris because it is a preferred shop for State Farm and takes care of estimates and billing.
Repair Quality - 3.5/5.0 -
Communication was very lacking. I was not told the work would take all week (I don't see why it needed to take that long when I had scheduled over a week in advance). I didn't know it would take that long until I asked when I dropped my car off and I was told it might take over a week. When I checked the status online it didn't show it was started until Wednesday (I dropped it off 8:00am on Monday. I emailed Tuesday evening asking if it hadn't been started or if someone just wasn't updating the status. I never got a reply to the email but got a call eventually saying it would likely be done on Friday and that I would get a call a couple hours before it was done. I hadn't heard anything by 3:00 Friday, so I called and found out that they were finishing it up and getting ready to wash it. Also, I had asked that when the alignment was done that the 2 new tires be put on the front, but they are both on the passenger side.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Body work is fine. Customer service is arguably worse than if they had 3 goldfish running the place.
Customer Service - 0.5/5.0 -
Read the last comment.
Returned Clean
My Experience - 5.0/5.0 -
Team was courteous. Respectful of our time. Very very easy to work with.
My Experience - 5.0/5.0 -
The paint was perfect. You have a very nice team. It took awhile to get back, however your team was honest and shared the approximate time frame upfront. I appreciated that more than you could imagine. I did check in weekly.... just to touch base. Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great from start to finish. Cory was particularly helpful and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous staff in the body shop. After completion of the body work you could not tell my truck was riddled with hail damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your team in the body shop office are great! Super friendly and on top of everything!