Ferris Chevrolet Inc.
In operation 56 years.
FERRIS CHEVROLET IS A FAMILY OWNED AND OPERATED FACILITY SPECIALIZING IN AUTOMOTIVE COLLISION REPAIR
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car repair looks brand new, you guys did an awesome job! Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I mainly chose Ferris because it is a preferred shop for State Farm and takes care of estimates and billing.
Repair Quality - 3.5/5.0 -
Communication was very lacking. I was not told the work would take all week (I don't see why it needed to take that long when I had scheduled over a week in advance). I didn't know it would take that long until I asked when I dropped my car off and I was told it might take over a week. When I checked the status online it didn't show it was started until Wednesday (I dropped it off 8:00am on Monday. I emailed Tuesday evening asking if it hadn't been started or if someone just wasn't updating the status. I never got a reply to the email but got a call eventually saying it would likely be done on Friday and that I would get a call a couple hours before it was done. I hadn't heard anything by 3:00 Friday, so I called and found out that they were finishing it up and getting ready to wash it. Also, I had asked that when the alignment was done that the 2 new tires be put on the front, but they are both on the passenger side.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Body work is fine. Customer service is arguably worse than if they had 3 goldfish running the place.
Customer Service - 0.5/5.0 -
Read the last comment.
Returned Clean
My Experience - 5.0/5.0 -
Team was courteous. Respectful of our time. Very very easy to work with.
My Experience - 5.0/5.0 -
The paint was perfect. You have a very nice team. It took awhile to get back, however your team was honest and shared the approximate time frame upfront. I appreciated that more than you could imagine. I did check in weekly.... just to touch base. Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great from start to finish. Cory was particularly helpful and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous staff in the body shop. After completion of the body work you could not tell my truck was riddled with hail damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your team in the body shop office are great! Super friendly and on top of everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I told them it was making a winding noise in the rt front end (as it STILL is!) but they said they didn’t hear it. It is NOT fixed correctly at all!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always Cory and the collision center did a great job.