Ficarro's Collision

4.7 (428reviews)
94%
21 Industry Ct.,  Ewing,  NJ  08638
Bot
Shop AssistantSparkles

In operation 3 years.

Our Mission, It's not just about the work we do; it's about the relationships we build. We believe in open communication, understanding your needs, and exceeding your expectations at every step of the process. From minor touch-ups to major overhauls, we are the go-to experts for collision repair in our community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
GM
GM Electric Vehicles
Honda
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru

Reviews (428)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional repair quality, with many noting their vehicles look brand new or better than before the accident. The staff receives outstanding feedback for their professionalism, friendliness, and helpfulness throughout the repair process. Communication is frequently highlighted as excellent, with customers appreciating regular text updates and clear explanations. Many customers express high satisfaction with the timeliness of repairs, often completed earlier than expected. The thorough cleaning and detailing service provided upon vehicle return is repeatedly mentioned as a pleasant surprise. Several customers specifically mention they would highly recommend the shop and return for future services, indicating strong overall satisfaction with the collision repair experience.
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"My car looks to the best of my recollection like it did when it was brand new."
"They did an excellent job on my car."
"I'd give you a 20 if you had it on the scale. So pleased with the work you did on my Lexus front bumper. When I picked it up it looked like a new car. It ..." Read more
"Id give it a 10 the repair quality exceeded my expectations. Everything looks great."
"The repair quality on my Rivian was fantastic. The vehicle was returned to a like new state!"
"Our vehicle was ready in a few days, much sooner than expected!"
"It was ready for pickup 2 days before expected."
"one day early!"
"My vehicle was ready early, which was great"
"Dropped off on 114, originally was to be done on 1121 not done until 1128. As usual the shop claims it was late due to parts ..." Read more
"Text updates were frequent and helpful."
"The process was explained to me, I was kept informed via text messages about the progress of my repairs and my car was returned looking spiffy inside and ..." Read more
"Wonderful customer service. Great communication"
"They kept in contact with me the whole time, and were very communicative"
"Had no idea parts were allegedly delayed until I called."

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Returned Clean

My Experience

Top notch organization w/great people.

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Returned Clean

My Experience

Very thorough and detailed in their work. Great communication. Can highly recommend

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Returned Clean

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Great service

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Customer Service

My Experience

Everyone at Ficcaro was incredible to work with, they were extremely thorough, responsive, and detailed in their work. They even had my car back to me 2 days early

My Experience

Amazing work staff very pleasant. Keep up the good work

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Repair Quality

Customer Service

Returned Clean

My Experience

The front desk staff was courteous, attentive, and willing to help with the car insurance procedures.They also responded to my questions. The mechanic who assessed the car was gentle and professional and made me feel assured he knew his job. I also appreciate that the car is returned clean and detailed.

My Experience

Everything was good

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My Experience

From start to finish we received excellent service! The office staff was great and communicated often and the workmanship of the technicians was beyond compare. Our car actually looks BETTER than new! i

My Experience

Delighted!

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Returned Clean

My Experience

Fast and professional service!

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A little bit on the expensive side.

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Repair Quality

They did excellent work and they are easy to work with. They keep you informed of their progress

Customer Service

Returned Clean

My Experience

You did a wonderful job and the staff was fantastic! I would definitely use your business again if needed Thank you so much!

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Repair Quality

Very good service and the staff was fantastic!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

We were extremely satisfied with our experience at Ficarro's Collision. The repairs were completed quickly—the vehicle was dropped off on Thursday and ready by Monday—and the quality of the work was outstanding. We especially want to recognize Tom. He was incredibly kind and went above and beyond without ever being asked. His genuine care and exceptional customer service made the entire process so much easier. We truly appreciate everything he and the team did. Thank you for a job well done!