Ficarro's Collision

4.7 (429reviews)
94%
21 Industry Ct.,  Ewing,  NJ  08638
Bot
Shop AssistantSparkles

In operation 3 years.

Our Mission, It's not just about the work we do; it's about the relationships we build. We believe in open communication, understanding your needs, and exceeding your expectations at every step of the process. From minor touch-ups to major overhauls, we are the go-to experts for collision repair in our community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
GM
GM Electric Vehicles
Honda
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru

Reviews (429)

My Experience

I had an Eclipse repaired at your facility in the early 1990's. I never forgot how well it was done. My Acura TLX looks like i just drove it off the lot again. Awesome paint work and detail work done. Thank you very much. The color match is outstanding. Freaking awesome.

Likely to Recommend

Repair Quality

100% satisfied

Customer Service

Returned Clean

My Experience

The right side fender trim is not secured properly, the clip is either broken or missing. There is a park sensor fault alert that keeps coming on the screen. The driver side wiper arm is sitting considerably higher than the passenger side. There are holograms or buffer swirls on the hood that are very obvious when the sun is on the car.

My Experience

Job well done 👏

Likely to Recommend

Repair Quality

Totally satisfied

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Excellent repairs and attentive service. The detailing was perfect. Thank you!

Customer Service

Returned Clean

My Experience

The best experiences ever, been there twice and they are nothing but the best! Front desk ladies are awesome! And everything looks good so far.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication and service from the day I dropped off the car to when I picked it up. The car looks great and I am so happy with the experience.

Likely to Recommend

Repair Quality

Excellent from beginning to end! Great communication, quality work

Customer Service

Wonderful customer service. Great communication

Returned Clean

My Experience

Very professional

My Experience

Car was delayed a couple days which was no big deal. Carol was very nice and accommodating. When I got home, I noticed scratches on my hood. Those scratches were not there before. It’s a brand new car with only 1,000 miles on it. I used this polish stuff to buff them out and they definitely look better but I’m still disappointed.

Likely to Recommend

They stand by their work and are honest which I appreciate.

Repair Quality

There were scratches on the hood. Ficarro’s called me to bring in the car on Friday to fix it if it was caused by them which I really appreciate.

Customer Service

Customer service was a 10. Carol at the front desk was so sweet. Pete who called me to discuss the scratches was very accommodating. I will be bringing the car back.

My Experience

I like the effort you put in to make my car look new thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

You knocked it out of the park again. Ficcaro:d rushed to get my car ready after My insurance company dropped the ball. Thank you for being so kind and putting so much effort despite the circumstances being out of your control. I realize vaqueros is a family business. Your attention to detail and care for the work you do certainly shines through. In a world that seems so chaotic You are a shining example as to why it pays pays to do the best you can with what you can control. Thank you for keeping your standards high despite the challenges.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Work done efficiently and professionally

Customer Service

Likely to Recommend

Repair Quality

Things were a little bit wonky.. but I figured everything out in a few weeks

Customer Service

Amazing customer service - 10/10

Likely to Recommend

Absolutely! Also Carol was very helpful too.

Repair Quality

I'd give you a 20 if you had it on the scale. So pleased with the work you did on my Lexus front bumper. When I picked it up it looked like a new car. It was washed and shiny and the price came in under the estimate. This is the second time I brought my car in for repairs. The first time was to replace the driver's side mirror. Each time I was extremely pleased. I also really appreciate the ease of scheduling and appointment and the follow up text messages. Oh, forgot to say, my car was ready a day early as well! Thank you!

Customer Service

EXCELLENT!!!

Returned Clean

My Experience

I had choices where to bring the car. I am glad I chose Ficarro's Collision.The work to be done was clearly described including contingencies. The car was done earlier than promised. The firm's employees were friendly and courteous, just like you would expect with firms that work on BMWs. Thanks!

My Experience

Working with Ficarro’s was great and the quality of the repair is excellent. I’d like to sincerely thank the whole team that worked on my vehicle and assisted me through the process.

Likely to Recommend

Collision or scratch damage is unfortunate and stressful, but I wouldn’t hesitate to recommend Ficarro’s at all. You all do great work.

Repair Quality

From what I can tell, the repair quality is outstanding. I take a lot of pride in my vehicle, and I believe that the technician that worked on it also takes pride in the work they do.

Customer Service

I believe Carol was my primary point of contact for much of the process. She was extremely helpful in answering my questions, and even at the end of the experience where there was a small conflict with receiving payment from my insurance company, she coordinated and worked through it to still get my vehicle back by the promised date.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Ficarros had our EV9 looking as good as new!

Customer Service

Returned Clean

My Experience