Final Touch Auto Body Inc

4.7 (1,626reviews)
92%
105 Ferndoc St Unit A,  Hyannis,  MA  02601
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Shop AssistantSparkles

In operation 15 years.

We are a family operated business. Our knowledgeable staff has over 100 years of combined experience and is constantly training with updated technology to stay abreast of your vehicle manufacturer's current repair procedures. We utilize equipment and materials that restore your vehicle to its pre-accident condition. Our repair procedures are always completed as to maintain the integrity of your vehicle and retain any existing warranties. Our expertise allows us to repair all makes and models. We are well qualified to repair any vehicle on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,626)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon completion. The team receives strong recognition for proactive, step-by-step communication and timely updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning upon pickup is repeatedly mentioned as a delightful bonus. A small number of customers noted areas for improvement, including delays in repair completion, occasional gaps in proactive status updates, and isolated instances of incomplete work or missing trim pieces, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... your place. Everyone was friendly and helpful and the repair is excellent. It was a nice surprise to have the car washed and clean. I could not be happier ..." Read more
"I have never seen such a perfect job on a vehicle that was damaged as severely as mine… Front and back!! ..." Read more
"The team at Final Touch performed high quality service on my vehicle and made it good as new upon completion. The repairs were completed in a ..." Read more
"Repair was perfect. Everything works and looks good as new."
"... on the car when it was brought in for service was missing after we brought the car home. Final Touch refused to acknowledge that it had failed to reinstall that ..." Read more
"When I like most about Final Touch is how proactively they are with communicating and giving me updates about my vehicle. And my car looks brand ..." Read more
"Final touch did a fantastic job on my car. Did the job in a timely manner and communicated well so I had no worries. I would use them again for sure."
"I really appreciate the fact that I was kept informed of the status of the repair work. I also am impressed ..." Read more
"I appreciate the communication and continued updates throughout the whole process and time my car was there! Even ..." Read more
"Took way too long, poor communication, had to go back with break isdue"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This company was SO accomodating and punctual! They wasted no time getting my car fixed in a timely manner, comoketely streamlined the payment process w/my insurance company and pro-actively txted me with regular updates about the status of the repairs. 10 out of 10 would recommend Final Touch and their crew!

My Experience

Took the time to make sure was done correctly

Likely to Recommend

Repair Quality

Every staff member I dealt with were extremely helpful and pleasant

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m giving you a 10 for remarkable work done on my car. I would recommend you to just about anyone for any word done on their vehicles. Thank you.🏎️🚗👍

My Experience

Exceptional Service !! I am always highly satisfied with Final touch auto body, repair and paint. Great customer Service, and Thiago is the Best !! Final touch is the Best on Cape !!

Likely to Recommend

Repair Quality

You did a great job matching my color, I appreciate it....AND...thank you thank you thank you for vacuuming my truck, it's so hard for me theses days.

Customer Service

Courteous and informative

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Beautiful job, done on schedule!

Likely to Recommend

Repair Quality

Beautiful job, on time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The was unbelievable quick, work was done on point, great quality, paint job was great, im very satisfied with my repairs

Likely to Recommend

Would 100% reccomend

Repair Quality

Im very satisfied with the work i received

Customer Service

Costunee service was great, very polite and kind, friendly as well. Helped me with all my questions and concerns

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely recommend final touch. They are the best on Cape Cod. Don’t go anywhere else

Repair Quality

Best auto body shop. Professional , courteous., honest, reliable. Kept me informed by text how my repair was going.

Customer Service

The receptionist was very responsive and professional, and sent me text daily regarding the repair of my car.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would highly recommend 👏👏👏

Repair Quality

I’m very satisfied with the repairs done to my vehicle

Customer Service

I’m very satisfied, everyone is polite, very well educated, and communication is top tier, I was very amazed on how good they were

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Things were out of their control. I would definitely recommend to family and friends.

Repair Quality

The only negative thing is that I was without my car for 2 weeks.

Customer Service

Excellent customer service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Should have been notified that there were cops pots were not going to come in before I brought my car and waited 2 weeks everybody else is good

Customer Service

Too long getting the pots up the two weeks should have been notified that before I brought the car in

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Excellent work!

Repair Quality

workmanship was excellent!

Customer Service

Very friendly staff :)

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Poor service

Repair Quality

Took way too long, poor communication, had to go back with break isdue

Customer Service

Slow, poor communication

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Awesome

Customer Service

The best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Work was satisfactory but took much too long.

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

It was a fast and pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Polite, informative and car looked almost perfect. They stayed after 5pm to fix the small problem.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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