Fine Line Automotive Concepts
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- Detailing
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would recommend to every one I know.
Repair Quality - 5.0/5.0 -
The repair job they did was awesome. You can't even tell my car was damaged.
Customer Service - 5.0/5.0 -
Tammy was awesome, she helped me from the beginning and kept me informed on everything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done as promised in a timely manner. The whole process was easy from estimate to drop off to pickup after repairs were made.
Customer Service - 5.0/5.0 -
Tammy in the front office was very good to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Got the job done quickly
Customer Service - 5.0/5.0 -
Kept me updated on progress
Returned Clean
Likely to Recommend - 5.0/5.0 -
They seem to do great work!
Repair Quality - 5.0/5.0 -
Did an excellent job, and kept me in the loop by answering all my questions.
Customer Service - 5.0/5.0 -
The rep." Tammy Weir " was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely satisfied right now but we have not been on the Interstate yet at top speed. We plan to drive to Ft. Myers on Thursday so you can check back with me after that trip.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Takes care of its clients
Repair Quality - 5.0/5.0 -
Very fine attention to detail and estimated time needed to fix car was exactly right, while the finished product was BEAUTIFUL!!
Customer Service - 5.0/5.0 -
PERFECT!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car runs well, alignment correct and door replaced.
Customer Service - 5.0/5.0 -
Tammy and Steve kept me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great comm.'s throughout, once vehicle was transfered to another facility, I was relieved and service improved tremendously
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Steve! Everyone at that location deserves a 10. Excellent experience. Car looks perfect. Repairs completed quicker than anticipated. Car looks brand new! Very glad AAA recommended this shop!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have done work for u in the past o it was the only place I would go
Repair Quality - 5.0/5.0 -
Excellent work. Very efficient
Customer Service - 5.0/5.0 -
Everyone was very helpful. They let m know how everything was going
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great business
Repair Quality - 5.0/5.0 -
Repairs were flawless and dine on time …car was detailed inside and out… going the extra mile
Customer Service - 5.0/5.0 -
Nice crew
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees are very helpful and informative. Go above and beyond. Will recommend to anyone
Customer Service - 5.0/5.0 -
Above and beyond helpful and kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the first phone conversation with Tammy to the last day checking out this company has been superb to deal with.
Customer Service - 5.0/5.0 -
Tammy, Steve and Bob all knowledgeable and approachable and accomidating
Returned Clean
Likely to Recommend - 0.5/5.0 -
Why would you wanna bring a vehicle to a dealership that wants to take your money and don’t even tell you to bring your vehicle in to be fixed come on this is not acceptable conduct
Repair Quality - 0.5/5.0 -
From the get-go they received a check they cashed it and they put it in their account. There was no approval that I was gonna have them do the work was almost like a scam. They apologize that they didn’t call me, but it’s really not acceptable. My first situation was not to do the work with them at all, but I changed my mind and did it and that was a mistake. Communications from Tammy were very bad from the get-go because she’s the one that was supposed to inform me that it was to schedule an appointment to bring it in to have the work done, but at the end of the day she never did and it was not taken care of until I called AAA and they informed me that they had been paid already So the communication kept getting worse and worse they notified me two days after when they could get the car in there to get the work done they did the work. They never called me to tell me that there was a problem. I had to call them then they informed me they had a problem with the trunk closing and they’ve been working on it all day long for 8 to 9 hours. I was never notified of it And then come to find out the vehicle was taken to a different dealership to have the work done to check out what’s going on with the latch never notified me of that. I had to call and find out that that’s what they’re doing. Hence the car was returned to The repair shop. Only after I called again to find out this information so constantly they do not communicate at all as far as I’m concerned I have no respect for the company Tammy or the owner because there was no priority and no attempts to make sure that communication was kept on doing the work on the car. Sorry to say not a good experience at all into this day it’s not fixed and I am bringing it to BMW.
Customer Service - 0.5/5.0 -
Totally just totally dissatisfied with the communication they cashed the check and deposited into their account in November in December the end of December into January. I found out that it was approved and no one notified me to have the work done. Totally unacceptable. It was almost like a scam.