Firelands Collision by Diehl

4.8 (40reviews)
97%
111 Bluegrass Dr E,  Norwalk,  OH  44857
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Shop AssistantSparkles

Firelands Collision has the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. We are now offering heavy duty truck, trailer, bus, van, and RV services to our customers. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Ohio’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We uphold prestigious certifications for Toyota, Honda, Acura, Chrysler, Dodge, Jeep, Ram, Fiat, Kia, Hyundai, and I-Car Gold.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
Kia

Reviews (40)

Likely to Recommend

Repair Quality

Very nice couldn't tell anything had happened to the vehicle

Customer Service

Very nice couldn't tell anything had happened to the vehicle

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The work that was done to my car looks good. No complaints so far.

Customer Service

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Repair Quality

Fast and quality work for the right price

Customer Service

Returned Clean

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Repair Quality

I really appreciate the thorough cleaning of the interior while my car was being worked on! I truly didn't expect anywhere near that level of detail. I also appreciate the communication with the shop, it was very easy to get updates with my vehicle!

Customer Service

Returned Clean

My Experience

Job well done on our vehicle!! Quality workmanship and good communication with us throughout the process of repair work. Definitely will recommend to our friends and family.

Likely to Recommend

Quality workmanship deserves high praise and recommendation to family and friends

Repair Quality

A huge thank you for a job well done on our vehicle repairs and damage.

Customer Service

We are extremely pleased with the communication between you and us throughout the entire process.

Returned Clean

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Repair Quality

Car looks great and everything was done on time! Would definitely take another car to them.

Customer Service

Returned Clean

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Customer Service

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Great help

Repair Quality

Thank you!

Customer Service

Would rather speak to person Not AI

Returned Clean

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Repair Quality

Work was completed ahead of schedule and done right. All interactions with staff were positive.

Customer Service

All interactions were positive.

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Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

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Repair Quality

They did a fantastic job on my truck

Customer Service

Returned Clean

My Experience

The results were just what we expected at a reasonable cost. Everyone we talked to from the company was polite and professional.

Likely to Recommend

Repair Quality

Everything looks fine

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean