First Quality Collision Center L.L.C.

4.9 (620reviews)
98%
121 S 4th St,  Marietta,  OH  45750

In operation 25 years.

We are a family owned business for more than 19+ years. We are a one stop full service collision center with certified technicians that offers a Lifetime warranty given with each repair completed excluding any and all rust repair. We are a direct repair shop with several insurance carriers and work with many other insurance companies. Our goal is to give superior customer service while doing quality repairs. We take the job of restoring your vehicle to pre-accident condition serious therefor we make sure your insurance company is on the same page. We also do customer pay repairs as well.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (620)

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I would 100% recommend.

Repair Quality

Always great work and very friendly.

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Great work

Repair Quality

As usual, great job

Customer Service

Good service

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Great work done quickly. They have a long waiting list, but that’s because they do great work. Very much worth the wait to get the job done right.

Repair Quality

Overall the repair looks great. The truck looks brand new. Not a big deal, but I side the door they left a few little bolts loose that I discovered after hearing a weird rattle, but it was easy enough to fix and wouldn’t deter me from taking my vehicle here again, if I happen to hit another deer.

Customer Service

Staff was very friendly and helpful.

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Repair Quality

Repair is great, just wish they could have gotten us in sooner.

Customer Service

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Repair Quality

I'll just say Sam did everything he could to help with the issue. Gave me no problems, and offered more help. The issue I had was the car kept leaving with more damage than I could even have imagined. I declined to get it looked at again. (Although offered) From my side skirt having pry marks, scratches on the interior of the door and some plastic broken near the windshield, and a dent in the fender that had been already repaired due to incompetence with chipping the paint (twice). I could keep going but thats useless now, These are some things I found after all had been said and done. I couldn't afford to keep paying for a rental once my other vehicle had broken down, so to me there was no point in trying to get it fixed when it would just come back out with more damage. It actually got to the point I just sold the car. Once again, Sam was amazing, no complaints, and I felt he had done what he should have. In terms of the actual work, that was really disappointing. I can no longer recommend you guys due to this experience.

Customer Service

Good. Sam was great. That's pretty much the only person I delt with.

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Repair Quality

Vehicle looks like new and all issues were addressed timely.

Customer Service

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Repair Quality

Fast easy kind and high quality

Customer Service

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Repair Quality

The work was great! I understand the time it took to get my vehicle in. I think you could make some extra $ if during the original estimate if you asked if there were any other small items that I would like fixed (at my expense.. but a reduced rate… since the car will be in and you have the paint, etc. I would have taken advantage of that) Thanks again for a wonderful job!

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Repair Quality

Great job!

Customer Service

Awesome

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Repair Quality

Nice job. Kept me informed of progress.

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Customer Service

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Top notch work on 2 vehicles

Repair Quality

Customer Service

No signs that vehicle was ever damaged

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Yes most definitely

Repair Quality

Very satisfied

Customer Service

Very sweet and nice through the whole deal

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